I am unable to locate my AZ-900 certificate

Sheree Menephee 0 Reputation points
2026-09-18T13:36:55.55+00:00

Hi, I just passed my AZ-900 exam, but my certificate doesn't show up under my credentials. Is there another way I can access it?

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  1. Julian Sharp 43,336 Reputation points
    2026-09-18T15:00:46.0766667+00:00

    It can take 24-48 hours for results to appear on your Microsoft Learn profile under https://learn.microsoft.com/users/me/credentials/?tab=credentials-tab

    What you need to check and then do if you cannot find your certification is covered by this page https://learn.microsoft.com/credentials/certifications/missing-certifications

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  2. AI answer

    2026-09-18T13:37:07.5833333+00:00

    Yes. The certificate is typically available from the Certification Dashboard or from the Certifications section of the Learn profile.

    1. First, allow up to 24 hours after passing for the result to appear in the Learn profile.
    2. In Microsoft Learn, open the profile menu, then go to Credentials → Certifications.
    3. If the certification appears there, select View certification details.
    4. From the certification details page, use Print and save it as a PDF if needed.
    5. Another path is the Certification Dashboard:
      • Open the Certification Dashboard.
      • In the Certificates section, select View Certificates.
      • Select the certificate and download it, or download multiple certificates as a .zip file.

    If it still does not appear:

    • Verify that the certification requirements are fully completed.
    • Confirm the correct Learn profile is being used, especially if multiple Microsoft accounts were used.
    • If the exam was scheduled through Certiport, those credentials do not currently appear in the Microsoft Learn profile and must be managed through the Certiport account.
    • For additional help with missing credentials, contact Microsoft Credentials Support.
    AI-generated content may be incorrect. Read our transparency notes for more information.

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