Transfer of the certificate to a personal account

Paweł Chmiel 0 Reputation points
2026-09-18T10:12:39.77+00:00

I took the MB-800 exam and signed in to the Microsoft Learn platform using my company account. I was recently laid off and no longer have access to this account, which means I am unable to renew or manage my certification.

My company account has now been deleted, so I cannot sign in to it anymore.

Could you please advise me on how I can resolve this issue? Is it possible to recover my certification and transfer it to my personal Microsoft account, or associate it with my personal account in another way?

I would appreciate your help in recovering access to my certification and ensuring that I can continue to manage and renew it using my personal account.

Thank you in advance for your assistance.

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  1. Gérard Oomens 132K Reputation points Volunteer Moderator
    2026-09-18T11:15:03.9133333+00:00

    Have a look at:

    https://learn.microsoft.com/en-us/training/support/learn-profile-manage

    ...

    • If you created your Learn profile using a work or school account, adding a personal Microsoft account is highly recommended. This ensures that you maintain access to your learning history and credentials regardless of your employment or academic status. Only one personal login account is allowed.

    ....

    Support:

    https://learn.microsoft.com/en-us/credentials/support/help

    Support request:

    Credentials Support

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