Sorry, I was offline, if that process did not resolve the problem, click your Start Button, then just type winver and press Enter.
Please provide a screenshot of the resulting dialog box.
I need help
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(208, 5%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHT%3C/text%3E%3C/svg%3E)
Hai Tran
0
Reputation points
what the hell
happen here i try all any suggest on your support but nothing happen
Windows for home | Windows 11 | Performance and system failures
3 answers
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DaveM121 935.7K Reputation points Independent Advisor2026-09-20T05:15:34.54+00:00 -
Hai Tran 0 Reputation points
2026-09-19T07:39:32.8733333+00:00 it's not solve anything
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DaveM121 935.7K Reputation points Independent Advisor
2026-09-18T09:05:35.9733333+00:00 If the usual command prompt methods to fix the Store app are not resolving the problem, the best option to resolve the errors in the Store app and Windows security is to open the Settings App.
Go to System - Recovery.
Click the 'Reinstall Now' button in the 'Fix problems with Windows Updates' section, then wait for that process to complete.
This process does not affect your files, settings or installed updates.