WhatsApp update stuck on Microsoft Store – Windows 11

Try these steps in order on Windows 11:

1. Close and reopen Microsoft Store.
   • Close the Store with the X in the upper-right corner.
   • Open it again, then go to Library and select Get updates.
2. Make sure Windows 11 is fully updated.
   • Go to Start > Settings > Windows Update > Check for updates.
   • If updates are available, select Install now.
   • Restart the PC after updates finish.
3. Update Microsoft Store itself.
   • Open Microsoft Store.
   • Select Library > Get updates.
   • If a Microsoft Store update is available, let it install first, then try the WhatsApp update again.
4. Verify Microsoft Store is not blocked.
   • If Microsoft Store shows a startup error or is restricted by policy, it may be blocked.
   • A common policy is RemoveWindowsStore. If this device is managed by an organization, that policy can prevent normal Store use.
5. Check whether Microsoft Store is registered for the current user.
   • Open a non-elevated PowerShell window and run:

      Get-AppxPackage *Microsoft.WindowsStore*
   

   • If Microsoft Store is not installed for the user, check whether it exists on the device by running this in an elevated PowerShell window:

      Get-AppxPackage *Microsoft.WindowsStore* -AllUsers
   

   • If the package exists, register it for the user by running this command from a non-elevated PowerShell window:

      Add-AppxPackage -RegisterByFamilyName -MainPackage Microsoft.WindowsStore_8wekyb3d8bbwe
   

   • Important: using an elevated PowerShell window for the last command registers the app to the administrator instead of the user.
6. Try installing or updating with winget.
   • Search for the app:

      winget search WhatsApp
   

   • Install the app:

      winget install WhatsApp
   

7. Check firewall or proxy restrictions.
   • Microsoft Store requires specific endpoints, including Windows Update endpoints, to install or update apps.
   • If the PC uses a firewall, proxy, or managed network, verify those endpoints are not blocked.
8. Run the Windows Update troubleshooter.
   • Go to Start > Settings > System.
   • Select Troubleshoot > Other troubleshooters.
   • Find Windows Update and select Run.
9. Repair or reset the affected app if needed.
   • If WhatsApp still does not update, use the Windows app repair/reset option for apps, then try reinstalling it from Microsoft Store > Library > Install.
10. If the issue continues, contact support.

• Use Contact Support from Microsoft support for Store app issues.

References:

• Fix problems with apps from Microsoft Store
• Troubleshoot Microsoft Store app download failures
• Troubleshoot problems updating Windows
• Get updates for apps and games in Microsoft Store