Missing gift card

Deathra Prince 0 Reputation points
2026-09-17T21:50:27.5766667+00:00

I never received my 10.00 Amazon gift card. It was never emailed to me.

Bing | Microsoft Rewards
Bing | Microsoft Rewards

A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.

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  1. Estrella721 46,165 Reputation points Independent Advisor
    2026-09-17T22:28:28.25+00:00

    Hi,

    Did you check your Junk or Spam folder?

    Please note that it can take up to 24 hours to process a Rewards redemption. After this timeframe, log in to your account and go to your Order History. If the redemption was successful, look for an option to resend the code, if available.

    If you encounter the same issue, your next best step is to contact Microsoft Rewards Support directly: https://rewards.bing.com/support

    The Microsoft Rewards support team has the necessary tools and resources to investigate and resolve this issue. Please note that their response time is usually within 24 hours, but it may take longer depending on the volume of tickets they receive. Requests are generally handled on a first come, first served basis. Thank you.

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  2. AI answer

    2026-09-17T21:50:40.2433333+00:00

    Check the Microsoft Rewards order status first:

    1. Sign in to the Rewards page with the Microsoft account used for the redemption.
    2. Select Redeem > Order history.
    3. Find the Amazon gift card order and check Status.

    If the order shows Completed, select Resend to have the code sent again to the primary email address on the Microsoft account.

    Also check the inbox, spam, and junk folders for the confirmation email.

    If the order is still In Progress, wait up to 24 hours for processing.

    If the gift card still was not received after that, contact Microsoft Rewards Support using the support form.

    References:

    AI-generated content may be incorrect. Read our transparency notes for more information.

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