Microsoft 365 and Office | Word | For home | MacOS
A family of Microsoft word processing software products for creating web, email, and print documents.
Which e-mail app is set as the Windows default?
I cannot open or attach files
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(227.2, 11%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKM%3C/text%3E%3C/svg%3E)
Kitty Morse
0
Reputation points
i cannot open or attach files to emails on Microsoft Word 365 Personal 2026
Microsoft 365 and Office | Word | For home | MacOS
2 answers
Sort by: Oldest
-
Stefan Blom 353.5K Reputation points MVP Volunteer Moderator2026-09-17T23:57:07.62+00:00 -
Jeronimo Fuerte 46,305 Reputation points Independent Advisor2026-09-18T00:01:57.9033333+00:00 Sorry to hear that you're having trouble with this. Could you please provide a little more information? What version of macOS are you currently using? In Word, please go to Word > About Microsoft Word and me know the exact version number.
When you say you cannot open files, what exactly happens? Do you receive an error message, are the files grayed out, or does nothing happen? If there is an error, please share a screenshot. Does this happen with every Word document, including a newly created document, or only with certain files?