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I retired in May and was rehired in July. My school email account is working, but my Microsoft 365 desktop license expired. I contacted my Mesquite ISD IT department but they said it should be able to work fine. I can sign in on the Microsoft 365 site and use it but on my Word and Excel on my computer it still says: Action Needed: Your school account is no longer active. Any help would be greatly appreciated. Hernando Ledezma
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
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Maybe signing out of your Office apps and then signing back in will work. If not, you will have to talk to your employer's IT department again.