How do I make a manual payment on Microsoft 365 for business

If the payment method was changed but the invoice is still past due, the overdue balance usually must be paid from the Microsoft 365 admin center.

1. Go to the Microsoft 365 admin center.
2. Open the billing area:
   • Simplified view: Subscriptions > View invoices
   • Dashboard view: Billing > Bills & payments
3. Select the invoice that shows the past-due amount.
4. In the invoice details, find the warning that says the payment method was declined.
5. Select Pay your balance.
6. Select Next.
7. Choose one of these options, then select Next:
   • Try again with the same payment method
   • Use another payment method
   • Add a new payment method
8. Complete the payment steps, then select Review and pay balance.
9. After updating the payment information, select Save.

Important details:

• For MOSA billing accounts, Pay your balance is available if the payment method with the past-due amount was originally added by the same person making the payment.
• If that payment method was added by someone else, the payment method must be replaced with one previously added or with a new one.
• For MCA billing accounts, the invoice summary shows a Pay now button for a one-time payment.
• Required permissions apply: MCA requires the appropriate billing account/profile role, and MOSA requires at least Billing Administrator.

If the payment remains overdue after the new method was added, use the invoice’s Pay your balance or Pay now action rather than waiting for the next automatic retry.

• Pay your Microsoft business invoice by using a credit or debit card
• Pay your Microsoft business invoice by using a credit or debit card
• Manage payment methods for Microsoft business accounts