my outlook 2016 acc will not synchronize with my spectrun.net provider

Hi andre Marchand,

If Outlook is no longer synchronizing with your Spectrum.net email account, this can occur for several reasons, including account authentication issues, incorrect server settings, connectivity problems, or a local Outlook profile issue. Based on the information provided so far, there are not enough details to determine the exact cause.

To help identify the problem, please check the following:

1. Confirm whether you can successfully sign in to your Spectrum email through the webmail portal. If webmail is working normally, the issue may be specific to the Outlook configuration.
2. Verify whether Outlook is unable to send emails, receive emails, or both.
3. Review the incoming (IMAP/POP) and outgoing (SMTP) server settings in Outlook and ensure they match Spectrum's current email configuration.
4. Check whether your Spectrum account password has recently been changed and, if so, update the saved credentials in Outlook.
5. Try starting Outlook in Safe Mode or creating a new Outlook profile to rule out profile corruption.

If possible, please share any error messages that appear in Outlook, along with whether the account is configured as IMAP or POP. Those details can significantly narrow down the troubleshooting steps.

Let me know if you need further assistance, feel free to ask me by clicking "Add Comment" or "Add Answer" if you cannot add comment so your response will be visible. Thanks for your effort.

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