My Sent e mail name is wrong

Rachael Mason 0 Reputation points
2026-09-17T15:42:33.78+00:00

When I send an e mail, the recipient receives it in my son’s name, not mine. The e mail address is correct.

Outlook | Web | Outlook.com | Email
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  1. SD - IA 179.8K Reputation points Independent Advisor
    2026-09-17T17:10:52.1966667+00:00

    Hi,

    This means 2 things:

    1. Your name is incorrectly set to your child at https://account.microsoft.com/profile page.
    2. The reciever has saved your contact with the name of your child.

    Which one is true, can you verify please?

    I look forward to hearing from you to get the results of the troubleshooting.

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  2. SD - IA 179.8K Reputation points Independent Advisor
    2026-09-18T03:17:58.39+00:00

    Thank you, Rachel. In that case please change it from the profile page, I linked above to solve this isssue :)

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