Replacing the motherboard can require a new Windows license, depending on the license type.
- If Windows was preinstalled by the PC manufacturer as an OEM license, replacing the motherboard is treated as a new device, and a new license is required.
- If the motherboard was replaced by the original hardware manufacturer (OEM), Windows should reactivate automatically. If it does not, use the product key from the COA card if one was provided.
- If there is a retail product key, it can be entered again after the hardware change in Start > Settings > Update & Security > Activation > Change product key.
- If the device used a digital license linked to a Microsoft account, reactivation may be possible through the Activation troubleshooter after the hardware change.
To find the current license or activation method:
- Open Start > Settings > Update & Security > Activation.
- Check whether Windows is activated and review the activation details there.
- If a product key is needed:
- For a PC bought with Windows preinstalled, the key may be preinstalled, included with packaging, or on a Certificate of Authenticity (COA) attached to the device.
- If Windows was bought from the Microsoft Store online, the product key is in the confirmation email, and Microsoft keeps a record in Order history.
- After the motherboard replacement, if Windows is not activated, try:
- Start > Settings > Update & Security > Activation > Troubleshoot
- If available, use the option for a recent hardware change.
If activation still fails after a significant hardware change, Microsoft support documentation says to contact customer support.