The server couldn't complete this action. Error Code: 0x803d0005

Miguelito Legaria 0 Reputation points
2026-09-17T14:50:05.7+00:00

The server couldn't complete this action. Error Code: 0x803d0005

Microsoft 365 and Office | Excel | Other | Windows
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  1. Manoel Barros 21,910 Reputation points Independent Advisor
    2026-09-17T15:26:27.05+00:00

    Hi!

    This issue is usually related to old cached credentials.

    Does this happen only when trying to log in to Excel?

    Are you able to log in normally on the Microsoft website? Please test this at https://account.microsoft.com/account?lang=en-us

    Check if your account is also linked in Windows. Open Settings > Accounts > Your info, and look below your profile picture to see if it says "Local Account" or displays your email address.

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