i want to reschedule my exam

Takayedzwa Chinyemba 0 Reputation points
2026-09-17T12:33:34.9566667+00:00

i want to reschedule my exam date because i wont be ready on the date i had originalyy scheduled because of a health emergency which will eat into my preparation time

Community Center | Not monitored
0 comments

3 answers

Sort by: Oldest
Most helpful Newest Oldest

  1. AI answer

    2026-09-17T12:33:49.2966667+00:00

    Reschedule or cancel the exam through the Learn profile.

    1. Sign in to the Learn profile.
    2. Open Profile from the avatar menu.
    3. Go to Credentials > Certifications.
    4. Find the exam appointment.
    5. Select Reschedule.
    6. Complete the change on the exam delivery provider’s site.

    Important policy details:

    • Reschedule or cancel at least 24 hours before the scheduled exam time, or the exam fee or voucher will be forfeited.
    • If the exam was booked with a promotional free exam offer, rescheduling must still be done before the offer expires.
    • If there is trouble rescheduling, contact Microsoft Certification Support.
    AI-generated content may be incorrect. Read our transparency notes for more information.

    Was this answer helpful?

  2. Erland Sommarskog 137.4K Reputation points MVP Volunteer Moderator
    2026-09-17T12:35:50.57+00:00

    I believe that the best place is through the PearsonVUE site directly, but I don't do exams myself, so I could be wrong.

    On the Microsoft side of things, the place to go about exams and certification is Credentials Support.

    This is a public forum, and no one here has access to your records.

    Was this answer helpful?

    0 comments
  3. Julian Sharp 43,441 Reputation points
    2026-09-17T14:52:21.0966667+00:00

    Was this answer helpful?

    0 comments

Your answer

Answers can be marked as 'Accepted' by the question author and 'Recommended' by moderators, which helps users know the answer solved the author's problem.