it keeps saying refresh but I always refresh it, it always saids try again

Hi Zandrea Ibarreta,

I’m sorry you’ve been unable to redeem your points for such a long time. Since the same “Try again later” message appears for Robux and other rewards, repeatedly refreshing the page is unlikely to resolve the underlying issue.

Could you please confirm whether any points were deducted after your redemption attempts and whether the same error appears in another browser or device?

Please also make sure that you are redeeming in the same country or region where your Rewards account is registered and that no VPN or proxy is enabled. You can try signing out completely, clearing the Microsoft Rewards cookies and site data, and then signing back in using an InPrivate or Incognito window.

If the error continues, please submit a request through Microsoft Rewards Support. Include the exact error message, mention that the issue affects multiple rewards and has continued for two months and attach a screenshot with any personal information hidden. As this is a community forum, I cannot access or review the redemption status of your account from here.

I know this isn't the news you were hoping for, but I wanted to make sure you got the most accurate information about your situation. Thank you so much for your understanding.     

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