something is wrong

Chris sidiridis 0 Reputation points
2026-09-17T08:51:10.3333333+00:00

from summer ive since i reinstalled windows 11 got a serious problems ,randomly my pc restarts from critical proccess died and at windows freeze and restarts.I used occt to test my system and its running without errors but something wrong with windows 11,yesterday i press uninstall updates and same happened and reset pc and ofcourse sfc/scannow and nothing work so far any fix ?

Windows for home | Windows 11 | Performance and system failures
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  1. AI answer

    2026-09-17T08:51:33.9266667+00:00

    Since sfc /scannow, Reset this PC, uninstalling updates, and hardware stress testing were already tried, the next supported path is to focus on startup isolation, drivers, disk/system repair, and recovery options.

    1. Start in Safe Mode. If the PC is hard to use normally, boot into Safe Mode and test there. This helps determine whether a driver or software loaded during normal startup is contributing to CRITICAL_PROCESS_DIED or freezes.
    2. Check Device Manager for driver problems. Right-click Start > Device Manager. Look for any device with an exclamation mark !.
      • Right-click it and select Update driver.
      • If updating does not help, try Disable device or Uninstall device.
    3. Make sure the system drive has enough free space. Windows needs free space for swap files and normal operation. Keep about 10% to 15% free space available.
    4. Install the latest Windows updates. Go to Start > Settings > Windows Update > Check for updates. Even if the issue started after reinstalling Windows, missing updates or driver updates can still cause stop code errors.
    5. Run Windows troubleshooters. Go to Settings > System > Troubleshoot > Other troubleshooters and run the troubleshooter that best matches the issue.
    6. Repair the Windows image and system files again using the full sequence. Open Command Prompt as administrator and run: 
         DISM.exe /Online /Cleanup-image /Restorehealth
   sfc /scannow
      Expected result: DISM should report that the restore operation completed successfully, and sfc should reach 100%.
    7. Perform a clean restart. A clean restart starts Windows with a minimal set of drivers and startup programs, which can help identify software conflicts causing crashes or restart loops.
    8. Check the disk for errors. Open Command Prompt as administrator and run: 
         chkdsk /f C:
      This will usually require a restart. Disk repair can affect startup time while it runs.
    9. Remove nonessential external hardware and software. Disconnect nonessential USB devices, printers, external drives, and similar hardware. Also uninstall nonessential software and any non-Microsoft antivirus temporarily if present, because both can interfere with Windows stability.
    10. If Windows still starts, use recovery options in this order.
    • Run a troubleshooter
    • Reinstall Windows without affecting files, apps, or settings if on Windows 11 version 22H2 or later
    • Point-in-time restore if a restore point exists and the device is on Windows 11 version 24H2 or later
    1. If the PC stops booting reliably, use WinRE. In Windows Recovery Environment, the supported options are:
    • Troubleshoot > Advanced options > Uninstall updates
    • Troubleshoot > Reset this PC
    • Troubleshoot > Point-in-time restore on Windows 11 version 24H2 or later
    • Reinstall Windows from recovery media if needed
    1. If the crashes continue after Safe Mode, DISM/SFC, chkdsk, driver checks, and a clean restart, reinstall Windows using installation media. Warning: reinstalling from recovery media or installation media can remove everything from the device depending on the option used.

    References:

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  2. DaveM121 933.5K Reputation points Independent Advisor
    2026-09-17T09:29:47.1266667+00:00

    1

    Are you now able to get into Windows or stuck on an error screen in the Recovery Environment?

    2

    If you are able to get into Windows.

    Please check to see if your PC is producing any minidump files, I will check those to see if they provide any insight into a potential cause of the system crashes.

    Please do not upload a very large Memory.dmp file.

    Open Windows File Explorer.

    Navigate to C:\Windows\Minidump

    Copy any minidump files onto your Desktop, then zip those up.

    Upload the zip file to the Cloud (OneDrive... etc.), then choose to share those and get a share link.

    Then post the link here to the zip file, so I can take a look for you.

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