ms word shows to repair

lenovo ideapad flex 5 0 Reputation points
2026-09-17T06:11:41.11+00:00

ms word shows like this : We're sorry, but Word has run into an error that is

preventing it from working correctly. Word will

need to be closed as a result.

Would you like us to repair now?

Repair Now

Help

Close #msword repair

Microsoft 365 and Office | Word | For home | Windows
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  1. AI answer

    2026-09-17T06:11:56.8966667+00:00

    Try a full Online Repair for Office. The Repair Now button in the error dialog is typically not the most thorough repair.

    1. Restart the PC.
    2. Open Start > Settings.
    3. Go to:
      • Windows 11: Apps > Installed apps
      • Windows 10: Apps > Apps & features
    4. Find Microsoft 365 or Microsoft Office.
    5. Select it, then choose:
      • Modify, or
      • the three dots > Modify
    6. If prompted with repair options:
      • For Click-to-run, select Online Repair > Repair.
      • For MSI-based installs, select Repair > Continue.
    7. Follow the on-screen steps.
    8. Restart the PC after the repair finishes.

    Notes:

    • This repairs the entire Office suite, even if only Word is failing.
    • Quick Repair is faster, but Online Repair is more complete.

    If Word still fails after Online Repair, start Word in Safe Mode to check whether an add-in is causing the crash:

    1. Press Windows + R.
    2. Type winword /safe and press Enter.
    3. If Word opens in Safe Mode, go to File > Options > Add-Ins.
    4. In Manage, select the add-in type and click Go.
    5. Clear one add-in at a time, restart Word normally, and test again.

    If Word does not open in Safe Mode, repair Office again or reinstall Office.

    AI-generated content may be incorrect. Read our transparency notes for more information.

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  2. DaveM121 933.5K Reputation points Independent Advisor
    2026-09-17T06:43:44.0233333+00:00

    The 'Repair Now' button on that error popup dialog only performs a quick repair of the Office apps and that rarely resolves the problem with the Office apps, the best option is to perform a full online repair of your Office installation.

    Important - Before performing this process, please log into your Microsoft account on this link (https://account.microsoft.com/services/) and check to ensure your Office licence or Microsoft 365 subscription is listed correctly on your account.

    Open the Settings App (gear icon on your Start Menu)

    Go to Apps - Installed Apps, then scroll down to find Microsoft Office

    Select that and choose Modify - Online Repair

    That should fix any issues with your Office Installation.

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    3 people found this answer helpful.
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