Microsoft Store: “You need administrator privileges to pause updates” on Windows 11 Pro 25H2

Mathieu De Ruyck 5 Reputation points
2026-09-17T02:38:02.67+00:00

Same issue here. Microsoft Store refuses to pause app updates because it claims that I do not have administrator privileges, even though I am using a normal personal Microsoft account and my Windows user is an administrator/member of the local Administrators group.

This is not a work, school or organization-managed PC.

SYSTEM

Windows 11 Pro Version: 25H2 OS build: 26200.9457 Windows Feature Experience Pack: 1000.26100.360.0 Latest clean installation/reset: 12 September 2026

The issue was already present on previous recent 25H2 builds. I cannot say exactly which build first introduced it, so I do not want to attribute it to a specific cumulative update without evidence.

MAIN MICROSOFT STORE ISSUE

Microsoft Store > Settings > App updates > Pause

Result:

Can't pause updates
You need administrator privileges to pause updates on this device.

The corresponding Store diagnostic entry is:

Access denied setting pause end time of auto update in
"SOFTWARE\Microsoft\Windows\CurrentVersion\InstallService\State".

Exception Details: System.Security.SecurityException
Function: PauseAutoUpdateAsync
Source: .\src\Shell\WinStore.DesktopExtension\Methods\DesktopExtensionMethods.cs (224)

Checking for updates manually still works in the Store UI, but doing so can log:

Failed to check for updates.

Exception Details: System.UnauthorizedAccessException
Function: CheckForUpdates
Source: .\src\Shell\WinStore.App.Acquisition\Acquisition\InstallerRetriever.cs (227)

This is reproducible after multiple clean Windows 11 25H2 installations/resets and has occurred on a clean installation before applying my normal application/system configuration.

This is why I do not think this is simply caused by a normal user-level Store setting.

WHAT HAS ALREADY BEEN TESTED

This PC has already gone through extensive troubleshooting for the related Microsoft-account / Store / CloudStore / Crypto problems, including:

- Multiple Windows clean installations, including offline/clean installation testing
- Full disk wipes / clean Windows installations
- Multiple PC resets
- Local-account testing
- Microsoft-account removal/unlinking and reconnecting
- Microsoft account/device cleanup
- Password/passkey removal and reconfiguration
- Windows Hello/PIN resets
- TPM clears/resets through Windows and BIOS
- BIOS resets
- BIOS flashing/downflashing and different BIOS versions/settings
- Secure Boot / TPM configuration testing
- Store resets
- Repeated repair attempts for the affected Windows components

None of this has permanently resolved the recurring Store/CloudStore/LiveID/Crypto problems.

Tested also any Windows-setting, using only MS-Apps (Outlook, Edge, Store-apps, Onedrive).

Also Onedrive has a lot of bugs/installation issues after every Windows clean install, especially when Office-installation downrolls Onedrive to 23.X on a 25.X or 26.X Onedrive pre-installed device and makes sync crash so have to reinstall Onedrive from their website in any single new Windows-install on Pro 25H2.

I am therefore not looking for another generic wsreset, reinstall, TPM-clear or Windows-reset suggestion.

OTHER STORE DIAGNOSTICS

Opening or using Microsoft Store also produces recurring Store/InstallService/Store-SDK diagnostics such as:

Error while reading DirectDownloadReplacementSettings from OneSettings cache,
value will remain empty

Error: Unknown HResult
Error code: 0xEFFFFFFF
Function: DoInitializeOneSettingsConfiguration
Source: onecoreuap\enduser\winstore\installservice\lib\settings.cpp (1360)
Failure detected

Error: Access Denied
Source:
onecoreuap\enduser\winstore\installservice\lib\RegHelpers.h (198)
Failure detected

Error: Unknown HResult
Error code: 0x80240024
Source:
onecoreuap\enduser\winstore\installservice\libqueue2\uwainstallworkbridge.cpp (569)

Store licensing / collection operations also repeatedly log:

0x80072EE7
0x801901AD

Examples:

Function:
Windows::Services::Store::Internal::GetNextUserCollection::GetNextAsync

Source:
onecoreuap\enduser\winstore\licensing\winrt\lib\windows\getnextusercollection.cpp (91)
Function:
GetHttpResponse

Source:
onecoreuap\enduser\winstore\licensing\winrt\lib\iaputils.cpp (174)
Function:
Windows::Services::Store::Internal::StoreContextServer::GetUserCollection

Source:
onecoreuap\enduser\winstore\licensing\winrt\lib\windows\storecontextserver.cpp (1472)
Function:
Windows::Services::Store::GetUserCollectionOperation::DoWork

Source:
onecoreuap\enduser\winstore\licensing\winrt\lib\getusercollectionoperation.cpp (94)

Other Store errors include:

TaskScheduler.UnobservedTaskException:

Data request returned with null data:
https://cdn.storeedgefd.dsx.mp.microsoft.com/assets/f1/f5/f1f59879-679a-43c6-b17b-f8068103574f.zip?n=PersonalizeHeaderModule-c7d3dc6e.zip

Exception Details:
WinStore.DataModel.DataUnavailableException
The Items collection in the mosaicList was null

Error code: 0x80000000
Function: ValidateCollection
Source: .\src\Core\WinStore.Core\DataModel\DataModelHelper.cs (315)
Call to AllowSetForegroundWindow failed.
Install may not be able to bring its window to the foreground.

Exception Details: System.UnauthorizedAccessException
Function: Create
Source: .\src\Core\WinStore.Core\Acquisition\PackageManager\WpmInstallerShim.cs (87)

RELATED CLOUDSTORE / MICROSOFT-ACCOUNT ERRORS

The Store problem is not the only recurring access/identity-related failure on these installations.

Examples from CloudStore / Microsoft-account components include:

Error: 0x80630109

and:

Cannot set MicrosoftDevice to true:
Connection attempt failed.

WebCredentials CloudStore has also logged:

Downloading
default$windows.data.security.vault.webcredentials$webcredentialscloudstore
failed with error code:

0x80040105

LiveID/NGC-related diagnostics have included:

RPC call for WLIDAcquireTokensWithNGC returned error code:

0x8
Windows for home | Windows 11 | Microsoft Store
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3 answers

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  1. Lychee-Ng 28,910 Reputation points Microsoft External Staff Moderator
    2026-09-17T07:26:13.69+00:00

    Thank you for the exceptionally detailed troubleshooting and diagnostics, Mathieu De Ruyck,

    I have also found a few reports on different platforms (Microsoft Q&A, Windows forum, Reddit, etc.) of the same behavior, that pausing Store updates required admin privileges while the account is already an administrator. However, so far there's no official confirmation on this specific issue yet.

    Realistically, Microsoft Q&A is just a community forum and contributors do not have the internal diagnostic resources needed to determine whether this is a Store/InstallService defect or identify which build introduced it. This needs investigation of the Microsoft Store/InstallService behavior itself:

    1. Press Win + F to open Feedback Hub > Report the Microsoft Store issue
    2. Reproduce while recording the problem if that option is available.
    3. Include all the details you have shared above in the post.
    4. Emphasize the fact that it's reproducible after a clean installation.
    5. Provide your current build and rough time when you first encountered it
    6. Include the additional CloudStore, LiveID, OneSettings,... as supporting evidence.

    There is also currently not enough evidence to attribute this specifically to a particular 25H2 cumulative update. However, given that you have already tried multiple recommended solutions, and the issue can be reproduced even after a clean installation, further end-user repair steps are unlikely to provide useful information.

    While posting here may help attract others who have observed similar behavior, it is unlikely that the thread itself will reach the Windows engineering team soon. Since you already have detailed testing and diagnostic logs, this should be useful for investigation if submitted through the correct channel.

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    3 people found this answer helpful.

  2. Mathieu De Ruyck 5 Reputation points
    2026-09-21T23:46:14.2533333+00:00

    WORKAROUND / UPDATE

    I eventually found a workaround that fixed the Store pause function for me:

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\InstallService
    → Permissions → Users → enable “Full Control”
    
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\InstallService\State
    → Permissions → Users → enable “Full Control”
    

    After changing those permissions in Regedit while signed in with my normal user account, I could immediately pause Microsoft Store updates without any error. I did not even have to select a pause duration first.

    There is another important detail that may help explain what is happening. If I enable and sign in to the built-in Windows Administrator account, without linking it to my Microsoft account, pausing Store updates works normally without changing these registry permissions.

    My normal Microsoft-linked account and the built-in Administrator account both have administrative privileges, but they do not run applications with exactly the same effective security token under UAC. A normal administrator account normally runs applications such as Microsoft Store with a filtered, non-elevated token until elevation is explicitly required, while the built-in Administrator account can behave differently depending on Admin Approval Mode.

    That may explain why the Store operation succeeds under the built-in Administrator account but receives Access denied under my normal administrator account.

    However, that does NOT explain the actual regression.

    The same personal Microsoft-account setup worked normally for years, and this problem only started appearing recently. It also returns after clean Windows installations. Therefore, UAC behavior by itself cannot explain why Store / InstallService suddenly no longer has the effective permissions it previously had.

    This makes me suspect a regression somewhere in the interaction between Microsoft Store, InstallService, UAC/effective permissions, or the default permissions applied to the InstallService registry keys. I cannot confirm which component is responsible.

    In my case:

    • My normal Microsoft-linked account is correctly a member of Administrators.
    • Store / InstallService still receives Access denied for the pause-update operation.
    • The built-in Administrator account does not have the same problem.
    • Granting Users Full Control on the two affected InstallService registry keys immediately makes the pause function work again.
    • The issue returns after clean Windows installations.
    • The registry workaround only fixes this specific Store pause problem.
    • Other Store / Store-SDK / InstallService / LiveID / CloudStore errors remain present and are not fixed by this workaround.

    Because of that, I consider the registry change a workaround and diagnostic clue, not a permanent fix. Windows should not require users to manually grant broad write permissions to system registry keys just to use a normal Microsoft Store function.

    The other Store / InstallService / LiveID / CloudStore errors may or may not share the same root cause. I am including them for reference because they may help Microsoft correlate what changed, but I do not want to claim that they are all caused by the same bug without evidence.

    If you have the same error, it may be worth checking the effective permissions on those two InstallService registry keys and comparing your Store / InstallService logs with the ones in that thread.

    For Microsoft, I think the important part is to reproduce this on a clean Windows installation and compare:

    1. a normal Microsoft-linked administrator account;
    2. a normal local administrator account;
    3. the built-in Administrator account;
    4. the effective access tokens and integrity levels used by Microsoft Store / InstallService;
    5. the default ACLs and ownership of InstallService and InstallService\State;
    6. why PauseAutoUpdateAsync receives Access denied;
    7. which Windows / Store / InstallService component creates or restores these permissions during setup and servicing;
    8. whether a recent Windows, Store, InstallService or account/security change altered the expected permissions or token handling.

    Until Microsoft identifies the underlying cause, I would treat the registry permission change only as a temporary workaround.

    If you can reproduce the same behavior, it is worth reporting it through Feedback Hub as well and including the exact Store / InstallService errors and reproduction steps so Microsoft has more comparable reports.

    Was this answer helpful?

    2 people found this answer helpful.

  3. Mathieu De Ruyck 5 Reputation points
    2026-09-24T02:26:42.26+00:00

    All these errors / alerts are Store-related (opening store, checking updates in Store manually...) are not normal every time I guess, even through different clean reinstalls and whatever:

    STORE OPENEN + CONTROLEREN OP UPDATES....
    
    Call to AllowSetForegroundWindow failed. Install may not be able to bring its window to the foreground. | System.UnauthorizedAccessException 0x80070005: Arg_UnauthorizedAccessException
    Exception Details: System.UnauthorizedAccessException
    Function: Create
    Source: .\src\Core\WinStore.Core\Acquisition\PackageManager\WpmInstallerShim.cs (86)
    
    Missing required query parameter: intent. Data source URI: https://storeedge.microsoft.com/v9.0/recommendations/collections/secondaryli?market=BE&locale=nl-BE&mediaType=Apps&architecture=x64&deviceFamily=Windows.Desktop&pageSize=15&intent=[SECONDARY_INTENT]&cardsEnabled=true&smode=false&deviceFamilyVersion=2814751484149760
    Function: EnsureRequiredQueryParameters
    Source: .\src\Core\WinStore.Core\DataModel\DataSources.cs (1311)
    
    Failed to load product list https://storeedge.microsoft.com/v9.0/recommendations/collections/secondaryli?market=BE&locale=nl-BE&mediaType=Apps&architecture=x64&deviceFamily=Windows.Desktop&pageSize=15&intent=[SECONDARY_INTENT]&cardsEnabled=true&smode=false&deviceFamilyVersion=2814751484149760. Hiding control. | WinStore.DataModel.DataUnavailableException 0x8057000B: Missing required query parameter: intent. Data source URI: https://storeedge.microsoft.com/v9.0/recommendations/collections/secondaryli?market=BE&locale=nl-BE&mediaType=Apps&architecture=x64&deviceFamily=Windows.Desktop&pageSize=15&intent=[SECONDARY_INTENT]&cardsEnabled=true&smode=false&deviceFamilyVersion=2814751484149760
    Exception Details: WinStore.DataModel.DataUnavailableException
    Function: OnDataSourceUpdatedAsync
    Source: .\src\Core\WinStore.ViewModels\Browse\ProductTileListViewModel.cs (433)
    
    Missing required query parameter: intent. Data source URI: https://storeedge.microsoft.com/v9.0/recommendations/collections/primaryli?market=BE&locale=nl-BE&mediaType=Apps&architecture=x64&deviceFamily=Windows.Desktop&pageSize=15&intent=[PRIMARY_INTENT]&cardsEnabled=true&smode=false&deviceFamilyVersion=2814751484149760
    Function: EnsureRequiredQueryParameters
    Source: .\src\Core\WinStore.Core\DataModel\DataSources.cs (1311)
    
    Failed to locate command "/pages/home?market={marketCode}&locale={localeCode}&deviceFamily={deviceFamily}&appVersion={appVersion}&hydrateCount={hydrateCount}&deviceFamilyVersion={deviceFamilyVersion}" for object of type NavItem
    Error Code: Unknown HResult Error code: 0x80000000
    Function: GetCommand
    Source: .\src\Core\WinStore.Core\DataModel\CommandHelper.cs (61)
    
    DMProcessConfigXMLFiltered failed with code=-2147467259
    Function: IsPrivateStoreCMPolicyEnabled
    Source: .\src\Core\WinStore.Core\Settings\PrivateStoreHelper.cs (117)
    
    TaskScheduler.UnobservedTaskException: "Data request returned with null data: https://storeedge.microsoft.com/v9.0/callerspecificdata/?market=BE&locale=nl-BE&appversion=22608.1401.0.0&deviceFamily=Windows.Desktop&deviceFamilyVersion=2814751484159310&catalogLocales=nl-BE&pzn=0&preciseAppVersion=22608.1401.3.0&preciseDeviceFamilyVersion=2814751484159310&mfg=Micro-Star+International+Co.0C+Ltd.&model=MS-7E28&skipLifeline=false&cloudXamlVersion=1.21.0&deviceId=s:11AAB441-9BB9-4E60-BBD0-0E438E4FFB98&architecture=x64&isFirstSession=False&firstLaunchTime=1789927567&isCopilotPlusPC=false&deviceForm=Unknown". | WinStore.DataModel.DataUnavailableException 0x8057000B: Data request returned with null data: https://storeedge.microsoft.com/v9.0/callerspecificdata/?market=BE&locale=nl-BE&appversion=22608.1401.0.0&deviceFamily=Windows.Desktop&deviceFamilyVersion=2814751484159310&catalogLocales=nl-BE&pzn=0&preciseAppVersion=22608.1401.3.0&preciseDeviceFamilyVersion=2814751484159310&mfg=Micro-Star+International+Co.0C+Ltd.&model=MS-7E28&skipLifeline=false&cloudXamlVersion=1.21.0&deviceId=s:11AAB441-9BB9-4E60-BBD0-0E438E4FFB98&architecture=x64&isFirstSession=False&firstLaunchTime=1789927567&isCopilotPlusPC=false&deviceForm=Unknown
    Exception Details: WinStore.DataModel.DataUnavailableException
    Function: 
    Source:  (0)
    Couldn't preload raw data for Slot with dataSource: 'https://storeedge.microsoft.com/v9.0/recommendations/collections/secondaryli?market=BE&locale=nl-BE&mediaType=Apps&architecture=x64&deviceFamily=Windows.Desktop&pageSize=15&intent=[SECONDARY_INTENT]&cardsEnabled=true'. | WinStore.DataModel.DataUnavailableException 0x8057000B: Missing required query parameter: intent. Data source URI: https://storeedge.microsoft.com/v9.0/recommendations/collections/secondaryli?market=BE&locale=nl-BE&mediaType=Apps&architecture=x64&deviceFamily=Windows.Desktop&pageSize=15&intent=[SECONDARY_INTENT]&cardsEnabled=true&smode=false&deviceFamilyVersion=2814751484149760
    Exception Details: WinStore.DataModel.DataUnavailableException
    Function: LoadRawDataAsync
    Source: .\src\Shell\WinStore.App\UX\PresentationManifest\SlotExtensions.cs (64)
    
    Failed to load product list https://storeedge.microsoft.com/v9.0/recommendations/collections/primaryli?market=BE&locale=nl-BE&mediaType=Apps&architecture=x64&deviceFamily=Windows.Desktop&pageSize=15&intent=[PRIMARY_INTENT]&cardsEnabled=true&smode=false&deviceFamilyVersion=2814751484149760. Hiding control. | WinStore.DataModel.DataUnavailableException 0x8057000B: Missing required query parameter: intent. Data source URI: https://storeedge.microsoft.com/v9.0/recommendations/collections/primaryli?market=BE&locale=nl-BE&mediaType=Apps&architecture=x64&deviceFamily=Windows.Desktop&pageSize=15&intent=[PRIMARY_INTENT]&cardsEnabled=true&smode=false&deviceFamilyVersion=2814751484149760
    Exception Details: WinStore.DataModel.DataUnavailableException
    Function: OnDataSourceUpdatedAsync
    Source: .\src\Core\WinStore.ViewModels\Browse\ProductTileListViewModel.cs (433)
    
    DMProcessConfigXMLFiltered failed with code=-2147467259
    Function: IsPrivateStoreCMPolicyEnabled
    Source: .\src\Core\WinStore.Core\Settings\PrivateStoreHelper.cs (117)
    
    [PluginProxy] ActivatePlugin: no package full name from Add(), using fallback
    Function: long __cdecl PluginDependency::ActivatePlugin(void **,class std::shared_ptr<class LoadedPlugin> &) noexcept
    Source: D:\a\_work\1\s\Src\Service\StoreService.PluginProxy\PluginDependency.cpp (452)
    
    [PluginProxy] Add: no dependency ID (Create failed), skipping
    Function: void __cdecl PluginDependency::Add(void) noexcept
    Source: D:\a\_work\1\s\Src\Service\StoreService.PluginProxy\PluginDependency.cpp (53)
    
    TaskScheduler.UnobservedTaskException: "Data request returned with null data: https://cdn.storeedgefd.dsx.mp.microsoft.com/assets/f1/f5/f1f59879-679a-43c6-b17b-f8068103574f.zip?n=PersonalizeHeaderModule-c7d3dc6e.zip". | WinStore.DataModel.DataUnavailableException 0x8057000B: Data request returned with null data: https://cdn.storeedgefd.dsx.mp.microsoft.com/assets/f1/f5/f1f59879-679a-43c6-b17b-f8068103574f.zip?n=PersonalizeHeaderModule-c7d3dc6e.zip
    Exception Details: WinStore.DataModel.DataUnavailableException
    Function: 
    Source:  (0)
    Failed to locate command "/pages/home?market={marketCode}&locale={localeCode}&deviceFamily={deviceFamily}&appVersion={appVersion}&hydrateCount={hydrateCount}&deviceFamilyVersion={deviceFamilyVersion}" for object of type NavItem
    Error Code: Unknown HResult Error code: 0x80000000
    Function: GetCommand
    Source: .\src\Core\WinStore.Core\DataModel\CommandHelper.cs (61)
    
    [InstallServicePlugin] ScanForAllUpdates not implemented, CV=8Afmc1uHk06XeadwxvJxEg.65.0
    Function: ScanForAllUpdates
    Source: .\src\Service\StoreService.InstallServicePlugin\ServicePlugin.cs (566)
    
    Exception while processing installed pfns:  
    Fout: Unknown HResult Error code: 0x803fb112
    Functie: ScanForAllUpdates
    Bron: onecoreuap\enduser\winstore\installservice\libqueue2\uwainstallworkbridge.cpp (1391)
    
    [PluginProxy] ActivatePlugin: no package full name from Add(), using fallback
    Function: long __cdecl PluginDependency::ActivatePlugin(void **,class std::shared_ptr<class LoadedPlugin> &) noexcept
    Source: D:\a\_work\1\s\Src\Service\StoreService.PluginProxy\PluginDependency.cpp (452)
    
    [PluginProxy] Add: no dependency ID (Create failed), skipping
    Function: void __cdecl PluginDependency::Add(void) noexcept
    Source: D:\a\_work\1\s\Src\Service\StoreService.PluginProxy\PluginDependency.cpp (53)
    
    [PluginProxy] Create: TryCreatePackageDependency failed, will use fallback
    Function: void __cdecl PluginDependency::Create(void) noexcept
    Source: D:\a\_work\1\s\Src\Service\StoreService.PluginProxy\PluginDependency.cpp (45)
    
    Error while reading DirectDownloadReplacementSettings from OneSettings cache, value will remain empty
    Fout: Unknown HResult Error code: 0xefffffff
    Functie: DoInitializeOneSettingsConfiguration
    Bron: onecoreuap\enduser\winstore\installservice\lib\settings.cpp (1379)
    
    Failed to recover work from checkpoint. PackageFamilyName = MicrosoftWindows.Client.WebExperience_cw5n1h2txyewy, cv = Sq+6llUv2UCxdf3O.1.6, HRESULT = 0x80240024 
    Fout: De bewerking is voltooid.
    Functie: InstallQueue2::_LoadCheckpointsWorker
    Bron: onecoreuap\enduser\winstore\installservice\libqueue2\installqueue2.cpp (5410)
    
    Error creating work item 
    Fout: Unknown HResult Error code: 0x80240024
    Functie: UWAInstallServiceWorkItem::UWAInstallServiceWorkItem
    Bron: onecoreuap\enduser\winstore\installservice\libqueue2\uwainstallworkbridge.cpp (652)
    
    [Error] Creating UWA Work FulfillmentData = {"ProductId":"9MSSGKG348SP","WuBundleId":"31c55a40-85e8-4246-b680-5358d39291f7","WuCategoryId":"ea6a8ec8-24bf-48a3-b0f0-a86a6447c0e2","PackageFamilyName":"MicrosoftWindows.Client.WebExperience_cw5n1h2txyewy","SkuId":"0010","Content":null,"PackageFeatures":null}  
    Fout: De bewerking is voltooid.
    Functie: UWAInstallServiceWorkItem::UWAInstallServiceWorkItem
    Bron: onecoreuap\enduser\winstore\installservice\libqueue2\uwainstallworkbridge.cpp (494)
    
    Failure detected
    Fout: Unknown HResult Error code: 0x80240024
    Functie: 
    Bron: onecoreuap\enduser\winstore\installservice\libqueue2\uwainstallworkbridge.cpp (569)
    
    Failed to locate command "/pages/home?market={marketCode}&locale={localeCode}&deviceFamily={deviceFamily}&appVersion={appVersion}&hydrateCount={hydrateCount}&deviceFamilyVersion={deviceFamilyVersion}" for object of type NavItem
    Error Code: Unknown HResult Error code: 0x80000000
    Function: GetCommand
    Source: .\src\Core\WinStore.Core\DataModel\CommandHelper.cs (61)
    
    DMProcessConfigXMLFiltered failed with code=-2147467259
    Function: IsPrivateStoreCMPolicyEnabled
    Source: .\src\Core\WinStore.Core\Settings\PrivateStoreHelper.cs (117)
    
    InstallService InProc Caller. Current Thread not impersonating. Using current process (LocalSystem)
    Fout: Unknown HResult Error code: 0xefffffff
    Functie: CallerContext::_getCallerToken
    Bron: onecoreuap\enduser\winstore\installservice\lib\callercontext.cpp (92) 
    
    Error while reading DirectDownloadReplacementSettings from OneSettings cache, value will remain empty
    Fout: Unknown HResult Error code: 0xefffffff
    Functie: DoInitializeOneSettingsConfiguration
    Bron: onecoreuap\enduser\winstore\installservice\lib\settings.cpp (1379)
    
    

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