How do I delete a program that is installed on my pc?

Lori Vincent 0 Reputation points
2026-09-16T21:18:51.1666667+00:00

I have been trying to delete the program "PC APP STORE" from my PC because it keeps popping up with an advertisement that will not let me close from my front screen

Windows for home | Other | Apps
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  1. AI answer

    2026-09-16T21:19:06.7866667+00:00

    Try these steps in order:

    1. Restart the PC.
      • Go to Start > Power > Restart.
      • This can sometimes stop the pop-up long enough to remove the app.
    2. Uninstall PC APP STORE from Settings.
      • Open Start > Settings > Apps > Installed apps.
      • Find PC APP STORE.
      • Select it, then choose Uninstall.
      • Follow the on-screen prompts.
    3. If Advanced options is available, try Repair first, then Reset.
      • Go to Start > Settings > Apps > Installed apps.
      • Select PC APP STORE > Advanced options.
      • Select Repair.
      • If the issue continues, select Reset.
      • Note: Reset may remove app data.
    4. If uninstall fails, run the Program Install and Uninstall troubleshooter.
      • Download the troubleshooter.
      • When prompted, select Run or Open.
      • Follow the steps to fix problems that prevent a program from being uninstalled.
      • This troubleshooter can fix corrupted registry keys, incomplete uninstall information, and other issues that block removal.
    5. If the app may be unwanted software, run a security scan.
      • Open Windows Security.
      • Update security intelligence.
      • Run a full scan with Microsoft Defender Antivirus.
      • If the unwanted software persists, run Microsoft Defender Offline.

    To avoid similar apps in the future, install apps only from trusted sources, keep Windows updated, and use Microsoft Defender Antivirus.

    AI-generated content may be incorrect. Read our transparency notes for more information.

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  2. Estrella721 46,015 Reputation points Independent Advisor
    2026-09-16T21:52:30.78+00:00

    Hi,

    To remove that pop-up, please try the following steps:

    Press Ctrl + Shift + Esc to open Task Manager.

    Click the 'Details' tab.

    Scroll down and look for the PC App Store icon(represented by an orange shopping bag; the process name may differ).

    Right-click on it and select 'Open File Location.'

    Return to Task Manager, right-click the PC App Store process again, and select 'End Task.'

    Go back to the folder you opened earlier and delete all files.

    Restart your computer and check.

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