Azure portal login issue

George Sergia 0 Reputation points
2026-09-16T20:37:57.63+00:00

Hello,

I have a personal Azure account with a "Pay-as-you-go" subscription that I have successfully used for several years. I last logged in successfully a few months ago and haven't accessed the portal since. Now, when I try to log in, I am required to either enter a 6-digit code or approve an MFA request from Microsoft via the Authenticator app on my mobile phone. However, I do not see a 6-digit code, nor am I receiving any MFA notifications.

Since there are no other sign-in options available, I don't know how to proceed.

Thanks

Microsoft Security | Microsoft Entra | Microsoft Entra ID
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  1. George Sergia 0 Reputation points
    2026-09-17T21:22:27.35+00:00

    It looks like the only way to resolve this is to open a case with the Data Protection Team and ask them to reset the broken MFA .

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