email titled Microsoft deleting email accounts

Question

email titled Microsoft deleting email accounts

Frederick Reno 0

I keep getting an email titled Microsoft telling me I need to verify my email as they are deactivating unused email accounts. Is this a scam.

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2 answers

Your answer

Answer 1

Hello, good day and thanks for your question. I understand that you have received a suspicious email that is related to your Microsoft account.

Microsoft does not send email to users with regards to this and this is clearly a scam or a phishing attempt to gain access to your account and it is best not to interact with this and it will be best to report it on this link https://www.microsoft.com/en-us/concern/scam.

You can also see the Microsoft support links below.

https://support.microsoft.com/en-us/topic/avoid-and-report-microsoft-technical-support-scams-392515fa-c630-b41d-2039-a637d5eaaec2

https://support.microsoft.com/en-us/windows/protect-yourself-from-tech-support-scams-2ebf91bd-f94c-2a8a-e541-f5c800d18435

Answer 2

Yes — treat it as a phishing scam.

Common red flags in these messages include:

claims that an account will be deactivated unless action is taken immediately
requests to verify an account through an email link
sender addresses that are not official Microsoft domains
generic, urgent wording meant to pressure a quick click

What to check:

Verify the sender domain. Microsoft support emails use domains such as:
- microsoft.com
- microsoftsupport.com
- mail.support.microsoft.com
- office365support.com
- techsupport.microsoft.com
Hover over links without clicking them and confirm the destination matches Microsoft.
In Outlook, be cautious if the message shows an unverified sender indicator, a ? sender image, or a via tag.
Do not open attachments or click links in the message.

What to do instead:

Delete the message or report it as phishing in Outlook.
If account status needs to be checked, sign in directly to the Microsoft service in a fresh browser window instead of using links in the email.
If any link was already clicked or credentials were entered, change the password immediately and enable multi-factor authentication.

The context also notes that Microsoft does not normally deactivate accounts just because a password was not changed within a short deadline, and similar “verify now or be deactivated” emails are identified as phishing.