Renew button is missing for one of certificate.

Samvardhan Rao Takkallapally 0 Reputation points
2026-09-16T17:13:13.31+00:00

I have 'Microsoft Certified: Dynamics 365 Field Service Functional Consultant Associate' which expires on 29 Sep 2026, I couldn't able to see the Renew button to renew it. Why I couldn't able to see the renew button and how can I renew it?User's image

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  1. Julian Sharp 43,441 Reputation points
    2026-09-16T18:04:04.08+00:00

    The Dynamics 365 Field Service Functional Consultant Associate certification was retired on 30th June.

    Retired certifications cannot be renewed. When your certification reaches its expiry date, it will be moved to historical certifications on your Learn transcript.

    https://techcommunity.microsoft.com/blog/skills-hub-blog/the-ai-job-boom-continues-build-the-skills-that-move-business-forward/4494139

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  2. AI answer

    2026-09-16T17:13:31.3333333+00:00

    The Renew button appears only when a certification is within the renewal eligibility window, which opens six months before expiration. For Microsoft certifications, the renewal assessment on Microsoft Learn is the only renewal method.

    For a certification that expires on 29 Sep 2026, the Renew button will not appear until it becomes eligible within that six-month window. Expiration dates and times are handled in UTC.

    To check renewal availability:

    1. Sign in to the Microsoft Learn profile.
    2. Select the profile photo avatar.
    3. Choose Profile.
    4. Open Certifications.
    5. Look for the blue Renew button next to eligible certifications.

    If the certification should already be eligible but the button is still missing, the documented next step is to contact certification support.

    AI-generated content may be incorrect. Read our transparency notes for more information.

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