I was charged for a Realm, but it expired have no access to it

Two person realm.png Screenshot 2026-09-16 070540.pngI was charged for a 10 person realm on 9-2-26 and then on the 9-7 or 8 my Realm expired. Microsoft still shows I have an active Subscription, for a 10 person realm, but I can't access it. I've tried reaching out to Microsoft and Minecraft and no one replys to me for weeks. This problem Started over a month ago when I clicked the renew button and nothing happened, so I ended up with several realm subscriptions when I only need one, The Screen show shows I'm being billed and there is image showing i don't have access to a 10 person realm. I tried to renew through NINENDO last month when this first happened and it didn't renew my realm it actually added two realms, those are set to expire, I can't get a refund, I haven't got any help. But I shouldn't be billed if I don't have access. I should get refunded, and get my account fixed so this doesn't keep happening. I have not found anyone else to have an issue exactly like this. I've reached out multiple times to resolve this and every time I talk to someone they tell me to talk to someone else. CAN SOMEONE PLEASE FIX THIS- REFUND IT OR SOMETHING today I actually went ahead and actually canceled the realm subscription, so I don't get billed again, but it's not fixing the problem as I don't have access to it.