Microsoft Account Creation Blocked Outlook account

Yaaya 0 Reputation points
2026-09-16T13:25:30.4466667+00:00

Subject: Urgent Request – Microsoft Account Creation Blocked for Azure Studies

Dear Microsoft Support Team,

I am a student currently studying Microsoft Azure Cloud Administration. For the past 4 days, I have been unable to create and use a Microsoft/Outlook account because my account creation is being blocked with the message:

“Account creation has been blocked. We have detected some unusual activity and have blocked the creation of this account.”

I do not understand what caused this issue, and I have not intentionally violated any Microsoft policies. I only need the account for my education and Azure practical labs.

My instructor is currently conducting Azure practical exercises, but I cannot follow or complete them because I do not have access to a Microsoft account. I have been waiting for 4 days, and the problem is causing me to fall behind in my studies.

Please kindly review my situation and help me unblock my account or allow me to create a Microsoft account. I am willing to complete any verification required.

I would greatly appreciate your help because I need access to continue my Azure studies and practical training.

Thank you for your time and support.

Kind regards,

[Yahye]

Student – Microsoft Azure Cloud Administration

Somalia

[Your Email Address, if available]

Outlook | Web | Outlook.com | Email
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  1. Hornblower409 15,520 Reputation points
    2026-09-17T04:24:33.1233333+00:00

    @Yaaya said

    “Account creation has been blocked.

    Ongoing problem for many people. No know fix.

    You can look thru the suggestions in these other reports, but don't expect a miracle.

    https://learn.microsoft.com/en-us/answers/questions/5986835/cant-create-account-microsoft

    https://learn.microsoft.com/en-us/answers/questions/5992695/how-do-i-create-a-new-outlook-email-when-i-keep-ge

    Or try Microsoft Support:

    • Open a browser to https://support.microsoft.com/en-us/home/contact
    • Tell us your problem: {Whatever}
    • [Get Help] {Scroll down to the bottom of the page} [Sign in to Contact Support]
    • Sign in with any Microsoft account
    • Products and services: "Other Products"
    • Category: "Manage Account Security"
    • [Confirm]
    • Choose a support option -> "Chat with a support agent in your web browser"

    If all else fails, get a trusted friend or relative in another location to try and do the create for you. Make sure they put an "Email a code" 2nd verification on the account. You'll need it when you try to logon for the first time from a different location.

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  2. Paul Chou 1,471 Reputation points
    2026-09-17T06:03:50.19+00:00

    hi,

    Please try this support page and check to see if that will fix the issue.

    https://support.microsoft.com/en-us/accounts-billing/manage/account-creation-has-been-blocked

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    1 person found this answer helpful.

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