Sprint Board: Does Work Details for Capacity planning only calculate tasks points?

Question

Sprint Board: Does Work Details for Capacity planning only calculate tasks points?

Karen May 20

We are trying to see our team's capacity from the team sprint backlog based on user stories, but we are finding in the work details it does not calculate user story points only tasks. Is there a configuration we need to setup or another option you recommend?

Sridevi Machavarapu 33,820 Reputation points Microsoft External Staff Moderator

2026-09-16T14:50:40.84+00:00

Hi Karen May,

Yes, this is expected behavior. The Sprint Capacity/Work Details view calculates the planned work from the Remaining Work on tasks. It doesn't use the Story Points assigned to User Stories.

Story Points are used for sprint planning, velocity, and forecasting. If you want the work to appear in the Capacity view, the User Stories need to be broken down into tasks with Remaining Work estimates.

There isn't a configuration to make the Capacity view calculate directly from Story Points.

For more information, see the Microsoft Learn documentation:

Add tasks to support sprint planning
Jake Beard 0 Reputation points

2026-09-17T15:17:32.82+00:00

Sridevi Machavarapu - I'm sorry to disturb you in this way but I was hoping to get your assistance with this problem: https://learn.microsoft.com/en-us/answers/questions/6005769/sign-in-failed-the-tenant-you-are-trying-to-access

This is a AADSTS5000224 problem that you were able to solve here: https://learn.microsoft.com/en-us/answers/questions/5622185/sign-in-failed-error-code-aadsts5000224-error-mess?page=1&orderby=Helpful&translated=false#answers

Could you please help me? I've been trying to resolve this for a week and Microsoft Phone support keeps hanging up on me and not resolving the problem.

Thank you.

Jake

1 answer

Your answer

Sridevi Machavarapu 33,820 Reputation points Microsoft External Staff Moderator

2026-09-16T14:50:40.84+00:00

Hi Karen May,

Yes, this is expected behavior. The Sprint Capacity/Work Details view calculates the planned work from the Remaining Work on tasks. It doesn't use the Story Points assigned to User Stories.

Story Points are used for sprint planning, velocity, and forecasting. If you want the work to appear in the Capacity view, the User Stories need to be broken down into tasks with Remaining Work estimates.

There isn't a configuration to make the Capacity view calculate directly from Story Points.

For more information, see the Microsoft Learn documentation:

Add tasks to support sprint planning
Jake Beard 0 Reputation points

2026-09-17T15:17:32.82+00:00

Sridevi Machavarapu - I'm sorry to disturb you in this way but I was hoping to get your assistance with this problem: https://learn.microsoft.com/en-us/answers/questions/6005769/sign-in-failed-the-tenant-you-are-trying-to-access

This is a AADSTS5000224 problem that you were able to solve here: https://learn.microsoft.com/en-us/answers/questions/5622185/sign-in-failed-error-code-aadsts5000224-error-mess?page=1&orderby=Helpful&translated=false#answers

Could you please help me? I've been trying to resolve this for a week and Microsoft Phone support keeps hanging up on me and not resolving the problem.

Thank you.

Jake

Answer 1

Work details capacity planning is based on tasks and Remaining Work, not user story points.

Key points:

The Sprint backlog includes Work details options, including capacity bars.
Capacity bars update when:
- work is assigned with nonzero Remaining Work
- Remaining Work changes
- dates change within the sprint
The Remaining Work field on tasks is used by capacity charts and the sprint burndown.
Azure Boards supports rollups for numeric fields like Story Points on product or portfolio backlogs, but team capacity can't be rolled up.

So there is no configuration to make Work details calculate team capacity from user story points. To use sprint capacity planning effectively, define tasks under the user stories and estimate those tasks with Remaining Work in hours or days. The capacity tool then compares that planned task work against each team member’s available capacity.

If the goal is to track story-point progress, use backlog rollups or the sprint Analytics burndown options, where Burndown on can be set to a sum of a field such as Story Points, Effort, or Size. That is separate from the Work details capacity calculation.