word file is not opening,showing error

Neelam yadav 0 Reputation points
2026-09-16T08:10:02.8+00:00

word has run into an error that is preventing it from working correctly

Windows for home | Windows 11 | Apps
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  1. Thomas4-N 21,570 Reputation points Microsoft External Staff Moderator
    2026-09-17T09:47:04.77+00:00

    Hello Neelam yadav,

    Could you clarify whether Word itself will not open at all, or whether Word opens normally and this error occurs only when you try to open a particular document?

    If Word itself will not open, the Online Repair already suggested is a reasonable next step.

    If Word opens normally but only one document fails, please mention that as well, since the troubleshooting would be different and may need to focus on the document itself rather than the Office installation.

    If possible, please also share the complete error message or a screenshot of it, with any personal information removed.

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  2. ApexNáV 265 Reputation points
    2026-09-16T08:40:23.8133333+00:00

    What error? Run a online repair. Check this below page by Microsoft for instructions:

    https://support.microsoft.com/en-us/office/lifecycle/repair-an-office-application

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  3. AI answer

    2026-09-16T08:10:29.15+00:00

    Try these steps in order:

    1. Update Office
      • Open any Office app.
      • Go to File > Account.
      • Under Product Information, select Update Options > Update Now.
      • If Update Now is not shown, select Enable Updates first.
    2. Start Word in Safe Mode to check add-ins
      • Select Search, type run, and open Run.
      • Type winword /a and press Enter.
      • This starts Word without add-ins and global templates.
      • If Word opens this way, the issue is likely related to add-ins or templates.
    3. Run an Online Repair of Office
      • In Windows, go to Settings > Apps > Installed apps.
      • Find Microsoft Office.
      • Select the three-dot menu > Modify.
      • Choose Online Repair, then select Repair.
      • Note: Online Repair reinstalls Office components.
    4. Check Windows Update for driver and system updates
      • In Windows 11, go to Start > type settings > Windows Update.
      • Select Check for updates.
      • Install any available updates.

    If Word opens but a specific document does not, try:

    1. Open and Repair the document
      • In Word, select File > Open > Browse.
      • Select the file.
      • Select the arrow next to Open > Open and Repair.
    2. Insert the document into a new blank file
      • In Word, select File > New > Blank Document.
      • On the Insert tab, select Object > Text from File.
      • Select the affected file, then select Insert.

    References:

    AI-generated content may be incorrect. Read our transparency notes for more information.

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