Unable to open MS word a pop up is coming we're sorry but word has run into error that is preventing if from working correctly. word will need to be closed as a result.

Unable to open MS word a pop up is coming we're sorry but word has run into error that is preventing if from working correctly. word will need to be closed as a result.

Restart your PC. Run a repair from Windows Settings; see https://support.microsoft.com/en-us/office/lifecycle/repair-an-office-application . The Online Repair is more thorough, but remember to first verify that you can access your account at https://account.microsoft.com/services and that Office is associated with it. This ensures that you can reinstall, which is usually the final, required step after a repair.

Hello @Aradhana Pawar,

Based on the information provided, I understand that you’re unable to open Word on your Windows device due to an error that causes the application to close. If there are any additional details you can share about the issue, please feel free to let me know, as they may help me better understand the cause and assist you more effectively.

Also, can you let me know the following information:

• Which Windows version and edition are you currently using?
• Which Microsoft Office/Microsoft 365 version and edition is installed on your device?
• Does the error occur when you launch Word directly, when you open a Word document, or in both situations?
• Are you able to open other Office applications, such as Excel or PowerPoint, without any issues?
• Did Word work normally before? If yes, were there any recent Windows or Office updates, software installations, or other changes before the issue started?
• Have you already tried any troubleshooting steps, such as restarting the device, opening Word in Safe Mode, or repairing Office?
• If possible, could you also share a screenshot of the complete error message you receive when opening Word (with your personal information removed)?

This additional context will help understand your environment and the steps already taken so we can tailor the guidance to resolve the issue effectively.

In the meantime, here are a few steps you can try to fix this issue:  

1. Restart your computer  

Sometimes a simple restart can resolve app launch issues.  

2. Check Task Manager  

Make sure Word isn’t already running in the background:  

• Press Ctrl + Shift + Esc to open Task Manager.  
• Look for Word under “Processes”.  
• If found, right-click and choose End Task, then try opening Word again.  

3.  Start Word in Safe Mode 

• Press Win + R, type: winword /safe  
• If Excel opens in Safe Mode, disable add-ins: File > Options > Add-ins > Manage COM Add-ins > Uncheck all > OK.   
• Restart Word normally.   

4. Manually repair your Word App from Control Panel 

• Close all office apps completely.   
• Go to Control Panel > Program > Programs and Features   
• Right click on the Microsoft Office you've installed > Change.   

• Select Quick Repair first (fast and doesn’t require internet).   

• If the issue persists, run Online Repair (requires internet and takes longer).   

5. Check for Windows or Office updates  

• Press Windows + I to open the Settings app.  
• Choose Windows Update and install any pending updates.  

• Open Word go to File > Account > Update Options > Update Now.  

Please let me know how it goes after you try these steps, I’m here and happy to help further if needed.