How to retrieve my unsaved document in 14 September, 2026 HK time

Ao 0 Reputation points
2026-09-16T07:42:20.9433333+00:00

I last edited a Word document on my MackBook Pro at 14th evening (updated to the latest version, both Mac and Word), 8-10pm. The second day I try to access it, it vanished out of nowhere, couldn't be found in browse history, recent files, already tried terminal methods and finder methods, not successful in term of the retrieval. My browse history only showed another document which is saved, and the earlier ones were from July/ August. So I suspect the history was eliminated somehow. I need to retrieve this document for my postgraduate proposal, please identify it, and make it un-vanish again....

Microsoft 365 and Office | Word | For home | MacOS
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  1. Lychee-Ng 28,295 Reputation points Microsoft External Staff Moderator
    2026-09-16T12:12:05.7633333+00:00

    I'm so sorry about your situation, Ao.

    Losing several hours of work is a serious problem, especially if it's your postgraduate proposal. However, there's a few limitations I need to be honest with you:

    • Realistically, Word can recover the document, but only if a recoverable copy still exists somewhere.
    • Microsoft cannot locate or restore an unsaved Word document (remotely) if no recoverable copy exists.

    Word can only recover a copy that was actually preserved by AutoRecovery, AutoSave/cloud storage, or a backup. Here are all the possible places that can actually contain such a copy:

    1. Word’s AutoRecovery folder
      1. Go to /Users/<username>/Library/Containers/com.Microsoft.Word/Data/Library/Preferences/AutoRecovery
      2. Replace <username> with your Mac username and check anything corresponding to 14 September 2026
    2. If the proposal had previously been saved to OneDrive, check that stored document and its version history.
    3. If you use Time Machine, check whether it has a backup of the folder in which the proposal was previously stored.

    If all the options above failed, then unfortunately there may simply be no copy left for Word to retrieve. Recent Files or browsing history can indicate that a document existed, but they cannot reconstruct the document itself.

    I know that is not the outcome you are looking for, but no one can somehow make proposal "reappear." At this stage, I think it's better to be direct so you know what's the best path forward, maybe rewriting the proposal when you still have time.

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