How to fix region issue with gift cards?

Duckyduck 0 Reputation points
2026-09-16T00:21:35.47+00:00

I was given a gift card from a family friend, and when I try to redeem it, it gives an error message for wrong region. She most likely bought it in canada, and I have no record of purchase, as she bought it, is there any way to fix this?

Windows for home | Windows 11 | Microsoft Store
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  1. EmilyS726 267.9K Reputation points Independent Advisor
    2026-09-16T00:54:04.7233333+00:00

    Hello

    Microsoft gift cards are country restricted.

    It is explained in the FAQ tab here: https://www.microsoft.com/en-us/d/product/cfq7ttc0k61w?activetab=pivot:faqtab

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