microsoft word will not print

Ellen Silvers 0 Reputation points
2026-09-15T22:17:31.26+00:00

why will microsoft word no longer print it says no printer installed

it stopped one day

Microsoft 365 and Office | Word | For business | Windows

2 answers

Sort by: Oldest
  1. AI answer

    2026-09-15T22:17:50.0733333+00:00

    If Word says no printer installed, but printing used to work, the most likely causes are a stopped Print Spooler service, a printer selection issue in Word, a printer driver problem, or damaged Office files.

    Try these steps in order:

    1. Check whether the printer works outside Word
      • Try printing from Notepad or Paint.
      • If those apps also fail, the problem is likely Windows, the printer, or the driver rather than Word.
    2. Make sure the correct printer is selected in Word
      • In Word, go to File > Print.
      • Confirm the intended printer is selected.
      • Make sure the printer status shows Ready.
      • Also confirm Print to PDF or Print to file is not selected.
    3. Print a Windows test page
      • On Windows 11: Start > Settings > Bluetooth & devices > Printers & scanners > select the printer > Printer properties > Print Test Page.
      • If the test page does not print, fix the printer or driver first.
    4. Restart the Print Spooler service
      • Press Windows key + R.
      • Type services.msc and press Enter.
      • Find Print Spooler.
      • Right-click it and select Restart.
    5. Update or reinstall the printer driver
      • Open Start > Device Manager.
      • Expand Printers.
      • Right-click the printer and select Update driver.
      • If no update is available, select Uninstall device.
      • Restart the PC so Windows can try to reinstall the printer driver automatically.
    6. Repair Microsoft 365 / Office
      • Go to Start > Settings > Apps > Installed apps.
      • Select Microsoft 365.
      • Select Advanced options.
      • Run Quick Repair first.
      • If Word still cannot print, run Online Repair.
    7. Restart Word and the PC
      • Close Word completely.
      • Restart the PC.
      • Open Word and test printing again.
    8. If Word alone is causing the issue after all steps above
      • A reinstall of Word or Office can resolve it. A Microsoft Q&A case with the same symptom reported that uninstalling and reinstalling Word resolved the problem after other troubleshooting did not help.

    If the printer is missing entirely in Settings > Printers & scanners, add it again from there before testing Word.


    AI-generated content may be incorrect. Read our transparency notes for more information.

    Was this answer helpful?

  2. ApexNáV 360 Reputation points
    2026-09-16T04:47:51.5+00:00

    Was this answer helpful?

    0 comments No comments

Your answer

Answers can be marked as 'Accepted' by the question author and 'Recommended' by moderators, which helps users know the answer solved the author's problem.