Hi, good day!
To help narrow down the cause
When was the last time it worked properly?
Have you made any changes to your computer recently?
What is the exact make and model of your computer
Press Start then search msinfo to open System Information
Please take a screenshot of the resulting window and post it in your next response
Please try performing a Network Reset
Open Settings > Network & Internet > Advanced network settings > Network reset, then restart your computer
I look forward to your update and am willing to collaborate with you until we resolve the issue. Keep me posted by clicking "Add comment" below.