New update for One Note Version 2608

Belva Parks 0 Reputation points
2026-09-15T15:45:46.1366667+00:00

One Note was updated on September 8 and when I use it now, it jumps. I will be writing and it jumps so that part of my writing ends up above or below the line I am writing on. What can I do to fix that?

Microsoft 365 and Office | OneNote | For education | Windows
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  1. AI answer

    2026-09-15T15:45:59.1+00:00

    Try these fixes in order:

    1. Set browser zoom to 100% if this is happening in OneNote for the web. Ink offset can occur when browser zoom is not at 100%.
    2. Update the app to the latest available version.
      • Open Start
      • Type Microsoft Store and open it
      • Select Downloads
      • Select Get updates
      • Confirm OneNote appears under Recent activity after updating
    3. If using a pen or touch device on Windows, install the latest Windows updates.
    4. If writing with a pen on a touchscreen device, turn on Ignore touch input when using pen:
      • Open Settings
      • Go to Bluetooth & devices > Pen & Windows Ink
      • Turn on Ignore touch input when using pen This helps prevent touch gestures from being interpreted as scroll or zoom while writing.
    5. If the issue is only in OneNote for the web, clear the browser cache, restart the browser, and test again.
    6. Test in another supported browser if the problem happens only on the web version.

    If the issue started immediately after the September 8 update and continues after updating Windows and OneNote, submit feedback from OneNote:

    • In OneNote, select Settings and More
    • Select Settings > Feedback
    AI-generated content may be incorrect. Read our transparency notes for more information.

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  2. Hendrix 1,255 Reputation points Independent Advisor
    2026-09-15T17:26:50.8866667+00:00

    Hi Belva,

    I tried reproducing the behavior you're experiencing, but I couldn't find any insights into it.

    Therefore, I suggest trying these steps to see if they help resolve the issue:

    1/ Repair the app on Windows

    • Close OneNote and go to Settings > Apps > Installed apps.
    • Find OneNote, select the three dots, and choose Advanced options.
    • Run Quick Repair first. If the problem remains, run Online Repair.

    Note: If you're using Windows 10, go to Settings > Apps & Features > select OneNote > Modify > Repair

    2/ Test without add-ins

    • Press Windows + R, then Enter onenote /safe
    • If writing is stable in Safe Mode, disable add-ins through File > Options > Add-ins, then restart normally.

    Please give it a try and let me know whether it helps resolve the issue. Should you have any further questions, please feel free to share them in the comment below. I'm very happy to help.

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