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Find and reschedule the exam from the Learn profile:
- Sign in to the Learn profile.
- Open Profile from the photo avatar menu.
- Go to Credentials in the profile menu.
- Select Certifications beside Applied Skills.
- Scroll to the scheduled exam appointment.
- Select Reschedule.
- Complete the change on the exam delivery provider site after the redirect.
Important: exam appointments must be rescheduled or canceled at least 24 hours before the scheduled exam or the fee is forfeited. With only 3 hours remaining, rescheduling is no longer available under the policy.
From the Learn profile, scheduled appointments can also be managed in one place, including reschedule, cancel, or starting a scheduled online exam.
If the appointment can’t be changed in Learn, use Microsoft Certification Support.