Selected user account does not exist in tenant 'Microsoft Services' and cannot access the application '<id>' in that tenant. The account needs to be added as an external user in the tenant first. Please use a different acco

Artem Kindiak 0 Reputation points
2026-09-15T09:03:22.37+00:00

I have been invited to Azure portal. On first login it works fine, I can access resources.
On the next day I'm unable to login or access any resources.

This happes when I'm able to login, then on ext request I got this error.User's image Sometimes it'not allowing me to login, and the error shows as in title.

There are other users invited same way, and it works for them.
Also maybe worth knowing, on top right side my selected directory shows as ID, for other users it displays name of application, and in list of directories domain also shows fine for them, but for me only ID is displayed.

If admin removes me and add back, I'm able to login again. But next day when I login again same happens.

Azure Policy
Azure Policy

An Azure service that is used to implement corporate governance and standards at scale for Azure resources.

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  1. Artem Kindiak 0 Reputation points
    2026-09-16T09:11:46.5066667+00:00

    Resolved by starting a free trial on Azure portal, creating my own directory and then asked to reinvite me again.
    This is ridiculous, having one ecosystem which conflicts with each other domains without clear explanation!
    Why my account for azure were not created once I was invited? Why do I need to suffer all of this and create it by myself?

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