Copilot placed on Cooldown

Michael McClain 0 Reputation points
2026-09-14T22:24:55.3033333+00:00

Copilot was put on cooldown is still active after 2 days. how long will the cooldown last?

Microsoft Copilot | Windows Copilot | Feature
0 comments

1 answer

Sort by: Most helpful
Most helpful Newest Oldest
  1. Clary-N 16,020 Reputation points Microsoft External Staff Moderator
    2026-09-15T07:37:26.7433333+00:00

    Hi Michael McClain,

    There isn’t a fixed published timeframe for a Copilot cooldown. Since it has remained active for two days, please try the following:

    -Sign out of Copilot, close the app or browser completely, then sign back in.

    -Test Copilot at copilot.com or on another device or network.

    -Make sure you’re using the same Microsoft account.

    If the cooldown remains, could you confirm whether it affects regular chat, image generation or both? Are you using a personal account or a work or school account, and does the same message appear in another browser or on another device?

    Please also share the exact message shown but remove any personal or account information first. Once I have those details, I’ll be happy to help you narrow down the next step.

    Was this answer helpful?

    1 person found this answer helpful.

Your answer

Answers can be marked as 'Accepted' by the question author and 'Recommended' by moderators, which helps users know the answer solved the author's problem.