Foundry Tools: Deployment Blocked by Unusual Activity — Persistent Error Since September 11, 2026

GeneWhitley-6894 0 Reputation points
2026-09-14T18:04:26.7766667+00:00

Problem description

I am unable to deploy the model 'text-embedding-3-small' to my Azure Foundry resource 'ai-needlegirlie-project' due to an error indicating 'Our system has detected this request as unusual activity for your account.' Despite multiple attempts from September 7 to September 14, 2026, the deployment remains blocked with the same message. I have tried retries and different deployment methods, but the issue persists.

Environment

Azure cloud; Cognitive Services model deployment through Azure AI Foundry / Azure OpenAI; Model involved: text-embedding-3-small; Region: East US 2; No specific region, SKU, or resource identifiers were recorded in the case materials.

What I've already tried

I have attempted retries from both the portal and infrastructure-as-code, days apart, with no success. I confirmed resource, subscription, model, and region correctness. Tried deploying different models and resources, including a second subscription, with the same result. I verified quotas, registration, policies, and checked the activity log, which shows no failed operations since the request is refused before reaching Resource Manager.

Current status

The deployment is still blocked by the error code 715-123420, and no further diagnostics or status updates have been provided. I am seeking assistance to escalate this case for Microsoft review and resolution, as the issue has been ongoing since September 11, 2026, and is blocking critical production workloads.

Azure OpenAI in Foundry Models

2 answers

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  1. Alex Burlachenko 25,285 Reputation points MVP Volunteer Moderator
    2026-09-15T07:16:28.0566667+00:00

    Hi GeneWhitley-6894 & thx for join me at Q&A platform,

    Error 715-123420 is different from a normal quota, region, or deployment configuration failure. The message “Our system has detected this request as unusual activity for your account” indicates that the request is being rejected by an automated eligibility/risk check before the normal model deployment reaches Resource Manager.

    The fact that it happens from both the portal and IaC, across different models/resources, and even with a second subscription makes a problem with text-embedding-3-small or the individual Foundry resource unlikely. It also explains why there is no corresponding failed deployment in the Activity Log: the request is being rejected before the ARM operation is created.

    I wouldn't continue repeatedly recreating resources or submitting deployment attempts. Quota changes, resource-provider registration, or moving to another Foundry project won't normally clear this type of restriction.

    This needs escalation to the Azure OpenAI/Foundry eligibility and abuse/risk review team. Provide the affected subscription IDs, tenant ID, exact UTC timestamps, error 715-123420, request/correlation IDs if available, and mention that the same failure reproduces in a second subscription. Ask support specifically to review the account/tenant eligibility state rather than troubleshoot the model deployment itself.

    If Microsoft confirms that 715-123420 is being generated by their risk controls, there isn't a customer-side setting that can remove it. The restriction has to be reviewed and, if appropriate, cleared by the responsible Microsoft backend team.

    rgds,

    Alex

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  2. Karnam Venkata Rajeswari 5,255 Reputation points Microsoft External Staff Moderator
    2026-09-14T19:16:11.2833333+00:00

    Hello @GeneWhitley-6894 ,

    Welcome to Microsoft Q&A .Thank you for reaching out to us.

    The current behavior suggests that the deployment request may be failing during an earlier validation stage before the model provisioning process begins. The error message itself does not expose the exact validation reason, so confirmation requires additional backend investigation.

    Possible areas that may require review include:

    • Subscription eligibility validation
    • Subscription-level authorization checks
    • Automated risk or trust validation controls
    • Model deployment access validation

    Regarding the request for an RTFP review, the available information does not conclusively confirm that an RTFP restriction is present. However, the observed pattern is consistent with scenarios where additional backend validation may be required to determine whether a subscription-level condition is preventing deployments from completing.

    The following checks can help rule out common deployment blockers before backend investigation.

    1. Confirming Model Availability Verify that the selected models are supported in the intended region and deployment type. Checks:
      • Confirm model availability for the selected Azure region.
      • Confirm that the selected deployment type (for example, Global Standard) is supported for the model.
    2. Validating Quota and Capacity Availability Confirm that sufficient quota is available for:
      • Subscription
      • Region
      • Selected model deployment
      Quota or capacity issues normally return more specific quota-related messages. However, validating quota helps eliminate standard deployment limitations.
    3. Verifying Resource Provider Registration Confirm that the required resource providers are registered and in a healthy state:
      • Microsoft.CognitiveServices
      • Microsoft.MachineLearningServices
      Expected status: Registered
    4. Reviewing Governance and Policy Restrictions Review Azure Policy assignments that may restrict:
      • AI model deployments
      • Allowed regions
      • Resource types
      • Deployment configurations
    5. Performing Additional Deployment Validation To determine whether the issue is limited to a specific deployment method or occurs at the service level:
      • Retry after a short interval to rule out temporary service behavior.
      • Attempt a deployment with a new deployment name to exclude deployment-specific inconsistencies.
      • Test deployment through Azure AI Foundry portal.
      • If possible, test through Azure CLI or ARM/Bicep to confirm whether the failure occurs at the service layer.

    As an additional verification , please note that

    For sponsored subscriptions, it may also be useful to confirm that the selected models appear under the appropriate model collection in Azure AI Foundry, as model eligibility and billing behavior can vary depending on the model source.

    The following references might be helpful , please check them out

    We have reached out to you on private messenger for further assistance

     

    Thank you

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