Access Excel

Dwight McCall 0 Reputation points
2026-09-14T17:32:42.8733333+00:00

Cannot access 365 on my PC

In turn, Excel has disappeared from my PC

Microsoft 365 and Office | Excel | Other | Windows
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  1. Lester Bernard Reyes 85,420 Reputation points Independent Advisor
    2026-09-14T18:11:15.3733333+00:00

    Hi, I'm Bernard. I'm happy to help!

    Kindly follow the steps provided by the AI answer. If the issue persists, I recommend reinstalling the Office app by following the steps below:

    Press the Windows key + R, then type in:

     

    appwiz.cpl

     

    Then hit OK

     

    Look for the Microsoft Office or Microsoft 365 app > Right-click, then select Uninstall

    Follow the prompts to uninstall your Office app.

    Then reinstall your Office app by following the steps from the link below:

    https://support.microsoft.com/en-us/office/download-install-or-reinstall-microsoft-365-or-office-2024-on-a-pc-or-mac-4414eaaf-0478-48be-9c42-23adc4716658

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  2. AI answer

    2026-09-14T17:32:56.7433333+00:00

    If Excel disappeared from the PC, the supported fixes are to reinstall Office and check whether the Office product is still available on the Microsoft account.

    1. Check Windows Update first:
      • Select Start.
      • Type Windows Update.
      • Select Check for updates.
      • If updates are available, select Install.
    2. Reinstall Office from the Microsoft account:
      • Close all Office apps.
      • Go to Services & subscriptions.
      • Find the Office product.
      • Select Install.
      • Choose the install options and complete the installation.
    3. If Office is installed but Excel is missing, update Office:
      • Open another Office app such as Word.
      • Select File > Account.
      • Under Product Information, select Update Options > Update Now.
      • When the update finishes, check the Start menu again for Excel or Access.
    4. If reinstall does not work, uninstall and reinstall Office:
      • Use the Microsoft uninstall troubleshooter.
      • Run it on the same Windows PC that has the Microsoft 365 or Office product.
      • Restart the PC when prompted.
      • Then reinstall Office.
    5. If this happened after a Windows Recovery reset, reinstall Office by following the ReadMe file placed on the desktop after recovery.

    A Windows update should not remove Office from the PC. If the Office license is still listed in the Microsoft account, reinstalling from Services & subscriptions is the documented path.

    AI-generated content may be incorrect. Read our transparency notes for more information.

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