when i used to update my laptop it still loading from 5 min, I get some issues.

For 5 minutes, Working on updates can still be normal. The bigger issue in the screenshot is 0x80080005, which is listed as a Windows Update problem that can be caused by corrupted files, permission issues, or incorrect system configuration.

Try these steps in order:

1. Check internet connection
   • Go to Start > Settings > Network & Internet > Wi-Fi.
   • Confirm the laptop is connected to a stable Wi-Fi or Ethernet connection.
2. Make sure the account has administrator access
   • Some updates require admin rights to install.
3. Close and reopen Windows Update if the page does not load
   • If the update page freezes or does not show properly, close Settings and open it again.
   • Then check that these services are running:
     • Update State Orchestrator
     • Windows Update
   • Open Services by pressing Win + R, typing services.msc, and pressing Enter.
4. Run the Windows Update troubleshooter
   • Go to Start > Settings > System > Troubleshoot > Other troubleshooters.
   • Find Windows Update and select Run.
5. Clear the Windows Update cache
   • This can help when updates keep loading for a long time or fail repeatedly.
   • Press Win + R, type services.msc, and press Enter.
   • Right-click Windows Update and select Stop.
   • Open C:\Windows\SoftwareDistribution.
   • Delete all files and folders inside it.
   • Go back to Services, right-click Windows Update, and select Start.
6. Disconnect unnecessary external hardware
   • Remove USB drives, docks, and other external devices that are not needed.
7. Check date and time settings
   • Go to Start > Settings > Time & language > Date & time.
   • Turn on Set time automatically.
   • If available, select Sync now.
8. If it still fails, reset Windows Update components from an elevated Command Prompt
   • Warning: this renames update folders and restarts update services. Use the commands exactly as shown.
   • Open Command Prompt as administrator.
   • Run these commands one at a time:

net stop bits
net stop wuauserv
ren %systemroot%\softwaredistribution softwaredistribution.bak
ren %systemroot%\system32\catroot2 catroot2.bak
net start bits
net start wuauserv

9. Restart the laptop
   • After the reset, restart and try Windows Update again.

If the update is only at 2% for a few minutes, that alone is not unusual. If it stays stuck for a long time repeatedly, the cache clear and component reset are the most relevant steps from the available guidance.

• Troubleshoot problems updating Windows
• Windows Update issues troubleshooting
• Troubleshoot problems updating Windows
• Troubleshoot problems updating Windows