Account Problem

Subbbbbi Shhhh 0 Reputation points
2026-09-14T15:23:06.8766667+00:00

Hi My Friend bought me minecraft redeem code from official website   i used it for 5 days but after that i suddenly started to face account problem that the account doesn't exist try entering your details again or make a new one i cant play minecraft i have full access to that same account on google but it gives this error on microsoft that means it is microsoft issue please fix that issue .The Transection ID Of the purchase is (PII removed) and i have uploaded screenshot aswell my email is PII ******@gmail.com] which has problem and you can contact on this email Fix Thiss

Windows for home | Windows 10 | Gaming

Answer recommended by moderator
Gérard Oomens 132.2K Reputation points Volunteer Moderator
2026-09-14T17:08:01.7766667+00:00

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  1. Ruwim.B 6,900 Reputation points Volunteer Moderator
    2026-09-16T18:46:19.1+00:00

    Referring to the screenshot attached to your last post, the only email address recognized by your Minecraft account is a @outlook.com address. There is no @gmail.com address linked to your account.

    Due to security/privacy reasons, only a partial name is shown for your @outlook.com address. The full name of this Outlook account is only known to you. No one else will be able to provide you the full name of this Outlook email address.

    Beside this, your Windows is not activated. Why? Microsoft/Minecraft might deny providing any support as long as your Windows is not activated.

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