my email is no longer working

Peter McCarthy 0 Reputation points
2026-09-14T13:58:15.2033333+00:00

my email is no longer working , it was working last week but not now

Outlook | Web | Outlook.com | Email
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  1. GsN5034 - IA 76,810 Reputation points Independent Advisor
    2026-09-14T14:40:30.51+00:00

    Hello,

    'What do you mean by no longer working here?'

    1. May I please know if you are unable to send or receive emails? (OR) Is your account locked?
    2. Is the affected email address for a personal Microsoft account (e.g., ending in @outlook.com, @hotmail.com, @gmail.com that you created for services like Skype or Xbox) or a work/school account provided by an organization (e.g., ******@company.com)?
    3. What is the exact error message the sender receives when they try to email to your address?

    Send a test email from one of your accounts to the affected email address. If you receive any bounce-back error message, share the complete error message here.

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