Exporting Emails

For new Outlook for Windows:

1. Go to Settings > Files > Export.
2. Select Get started.
3. Follow the wizard and choose the mailbox or specific folders to export.

Important limitations and preparation:

• Calendar and contacts saved in .pst files are not available in new Outlook at this time.
• If the goal is a full mailbox export, first make sure the correct account is selected.
• By default, Outlook may download only the past 1 year of email. To export all mail, open Outlook and select Account settings > Account Name and Sync Settings, then move the slider to All.
• Do not export the .pst file to a OneDrive location. If automatic sync is enabled, make sure the destination is not syncing to OneDrive.

For classic Outlook for Windows, if needed for a full account-level export including subfolders:

1. Open File.
2. Select Open & Export > Import/Export.
3. Select Export to a file > Next.
4. Select Outlook Data File (.pst) > Next.
5. Select the email account name at the top level.
6. Make sure Include subfolders is checked. This exports Inbox, Calendar, Contacts, and Tasks for that account.
7. Select Next.
8. Select Browse to choose a save location, enter a file name, and select OK.
9. Select Finish.

Notes:

• Only one account can be exported at a time.
• If exporting to an existing .pst, choose how to handle duplicate items.
• If creating a new .pst, an optional password can be set.

References:

• Export emails, contacts, and calendar items to Outlook using a .pst file