Other features or issues related to Microsoft Partner Center
For an Indirect Reseller, the key dates and actions are:
- At-risk notifications
- Microsoft sends notification emails to the organization’s Global Admins and Billing Admins from microsoft-noreply@microsoft.com when CSP authorization eligibility requirements are not being met.
- These notifications can start at T-90, and may also be sent at approximately T-60 and T-30.
- Eligibility is evaluated monthly, and each month is independent. Receiving one notice does not guarantee later notices, and if eligibility is met for a given month, no notice is sent.
- What the July 2 correction means
- If Microsoft sent a correction saying the earlier 90-day notification was sent in error and should be ignored, that means that specific June 30 notice should not be used as the basis for action.
- However, if a later email now says there are 30 days to resolve outstanding issues, that later notice should be treated as the active one.
- What action is needed now
- Review whether the organization currently meets the CSP indirect reseller authorization requirements.
- Make sure the correct people can receive the notices by reviewing and updating Global Admin and Billing Admin assignments in Partner Center.
- Indirect resellers should also work with their Distributor to address unmet requirements, including meeting the revenue requirement and upgrading security capabilities if needed.
- What happens if the requirements are still not met
- If any authorization requirements remain unmet on the anniversary of the CSP onboard month (T0), Microsoft sends an email stating the organization has 30 days to resolve the outstanding issues.
- If the requirements are still not met 30 days after that anniversary (T+30), deauthorization proceedings begin.
- For indirect resellers, the documented guidance is to connect with the Distributor to work together on meeting the requirements.
So, the practical next step is to treat the newest 30-day email as the one that matters, confirm current eligibility status, and immediately engage the Distributor plus the tenant’s Global Admin/Billing Admin contacts to identify which requirement is currently failing.