My Hotmail mailbox consistently fails to load with Error 500

Dimitrios Kokkotis 5 Reputation points
2026-09-14T09:49:11.2866667+00:00

My Hotmail mailbox consistently fails to load with Error 500, StartupData, ServerError. The problem occurs on multiple devices, browsers, incognito mode and mobile data. Please investigate and repair the mailbox on the server side. The latest UTC timestamp and Request ID are included in the attached screenshot.

Outlook | Web | Outlook.com | Email
0 comments No comments

1 answer

Sort by: Most helpful
  1. Virginia M 41,985 Reputation points Independent Advisor
    2026-09-14T11:12:52.3233333+00:00

    Hello, I’m Virginia.

    Many are saying the same this morning, seems to be a problem on Microsoft’s servers as a 500 error points to this.

    If the problem remains then please report it to Microsoft via the feedback app:

    Windows key + F key or via the web:

    https://feedbackportal.microsoft.com/feedback/

    Was this answer helpful?

    0 comments No comments

Your answer

Answers can be marked as 'Accepted' by the question author and 'Recommended' by moderators, which helps users know the answer solved the author's problem.