HOW TO FIX MICROSOFT WORD ON MY PC

NGAMIA ONE SENIOR SCHOOL 0 Reputation points
2026-09-14T07:24:22.04+00:00

Word not opening documents,has a note that says the licence is not recognized

Microsoft 365 and Office | Install, redeem, activate | Other | Windows
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  1. DaveM121 931.2K Reputation points Independent Advisor
    2026-09-14T07:56:57.16+00:00

    1

    Open Word.

    At the top right of Word, log out of Office.

    Restart (not shut down) your PC, then log back into Office, is your licence/subscription then recognized correctly.

    2

    If not, log into your Microsoft account on this link, is your Office licence listed correctly there, or if that is a subscription, check the expiry date listed on your subscription, is that listed correctly.

    https://account.microsoft.com/services/

    If not, go to the Payments and Billing section, is it indicated your payment has been processed correctly.

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