Use HWiNFO from the Microsoft Store to monitor your CPU and GPU temperatures while the system is idle, during video playback, and when the freezing occurs. Let me know about it
How to fix windows 11 that keeps shutting down and freezing
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Jenesis Hidakatsu
20
Reputation points
My computer keeps freezing and shutting down after I streamed a movie for nearly 2 hours when this started to happen. It usually happens when my pc is hot
Windows for home | Windows 11 | Performance and system failures
Answer accepted by question author
ApexNáV
275
Reputation points
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Jenesis Hidakatsu 20 Reputation points
2026-09-15T02:14:20.21+00:00 The CPU temperature was 85°C after it froze, same with the GPU temperature.
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ApexNáV 275 Reputation points
2026-09-15T02:41:13.0766667+00:00 This shouldn't happens at this temps but are they while watching movies or doing normal work? Check if previously temps was higher and tell it came down when freezing started
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Jenesis Hidakatsu 20 Reputation points
2026-09-15T03:22:00.9233333+00:00 The temperature was lower when the freezing started.
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ApexNáV 275 Reputation points
2026-09-15T03:36:33.5133333+00:00 Which brand pc/laptop your have? Form when this stated happening. Does this happens at idle too? Is it under warrenty?
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