A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data.
Try these steps in order:
- Start Excel in Safe Mode.
- Press Windows + R.
- Type
excel /safeand press Enter. - If Excel opens in Safe Mode, the problem is likely caused by an add-in.
- Disable add-ins if Safe Mode works.
- In Excel, go to File > Options > Add-Ins.
- At the bottom, in Manage, select COM Add-ins and choose Go.
- Clear one add-in, select OK, then restart Excel normally.
- Repeat one at a time until the problem stops.
- If needed, repeat the same process for Excel Add-Ins.
- Repair Office.
- Open Settings > Apps > Installed apps.
- Find Microsoft 365 or Office.
- Select Modify.
- Run Quick Repair first.
- If Excel still does not open, run Online Repair.
- Note: Online Repair fully reinstalls Office and can take 15–30 minutes.
- Check for antivirus conflicts.
- Make sure antivirus software is fully updated.
- If antivirus includes Excel integration or Excel add-ins, that can cause performance or startup problems.
- Warning: changing antivirus settings can reduce protection. Use caution.
- If Excel opens to a blank screen when opening a workbook:
- In Excel, go to View > Unhide and check for hidden sheets.
- Try minimizing and maximizing the Excel window.
- If needed, reset the file association for the workbook type in File Properties > Opens with > Change.
- If the issue started when opening or saving files and Excel hangs on a Grant Access prompt:
- Update Office to version 16.34 or later.
If Safe Mode does not open Excel, repair Office first.
- I get a "stopped working" error when I start Office applications on my PC
- Troubleshoot opening a blank screen when you double-click a file icon or file name in Excel
- Excel not responding, hangs, freezes or stops working
- Excel prompts you to grant access to files and then hangs or shows a warning that it cannot open the .xlsx file because the format or extension is not valid
- When I open an excel file it shows - We're sorry, but excel has run into an error that is preventing it from working correctly, Excel will need to be closed as a result. would you like us to repair now? then shows the option "repair now","help","close" - Microsoft Q&A