Microsoft store not installing apps

Work through these in order on Windows 11:

1. Reset the Microsoft Store cache
   • Press Windows + R.
   • Run wsreset.exe and select OK.
   • A blank Command Prompt window should appear, then close after about 10 seconds, and Microsoft Store should open automatically.
   • Try the install again.
2. Make sure Windows is fully updated
   • Go to Start > Settings > Windows Update > Check for updates.
   • Install any available updates, then restart the PC.
3. Update Microsoft Store itself
   • Open Microsoft Store.
   • Select Library > Get updates.
   • If a Store update is available, let it install, then retry the app install.
4. Repair or reset the Store app
   • Use the Windows app repair/reset option for Microsoft Store.
   • This is a standard Microsoft-recommended step for Store app problems.
5. Reinstall the app from Library if it was previously owned/installed
   • Open Microsoft Store > Library.
   • Find the app and select Install.
6. Check common causes if the app still will not install
   • The app may not be available in the current country or region.
   • Family settings may be hiding or blocking the app.
   • The app may no longer be available in Microsoft Store.
   • The app may be incompatible with the device.
   • The PC may need a restart after recent Windows updates.
   • The PC may not be authorized for Microsoft Store apps; sign in with the Microsoft account used for Store.
7. Try installing with WinGet
   • Open PowerShell.
   • Search for the app:

          winget search <App name>
     

   • Install it:

          winget install <App name>
     

8. If Store downloads fail for all apps, verify Store registration
   • In a non-elevated PowerShell window, run:

          Get-AppxPackage *Microsoft.WindowsStore*
     

   • If Microsoft Store is not registered for the user, re-register it.
   • First check whether the package exists for any user by running this in an elevated PowerShell window:

          Get-AppxPackage *Microsoft.WindowsStore* -AllUsers
     

   • If the package exists, register it for the current user with this command. Do not run this last command in an elevated PowerShell window, or it registers to the administrator instead of the user:

          Add-AppxPackage -RegisterByFamilyName -MainPackage Microsoft.WindowsStore_8wekyb3d8bbwe
     

9. If downloads or updates are blocked at the network level
   • Check that firewall or proxy settings are not blocking the required Microsoft Store and Windows Update endpoints.

If the issue continues after these steps, use Contact Support from Microsoft support.

References:

• I can't find or install an app from Microsoft Store
• Fix problems with apps from Microsoft Store
• Troubleshoot Microsoft Store app download failures
• Error 0x80131500 in Microsoft Store