Hi!
The entire download and installation process involves Windows Update. A failure in Windows Update is causing this error.
- Third-party Softwares such Antivirus and VPN can cause this updates issue.
- Uninstall or temporarily disable third-party software.
Other solutions that may help:
Windows Update Troubleshooting
- Open Windows Settings (WINDOWS + I keys) > Select "System" > "Troubleshooting".
- Under "Other troubleshooters", click "Windows Update Troubleshooting".
- After the error is complete, restart your computer and see if the problem is resolved.
Delete Windows Update Temporary Files
- Type "'Command Prompt'" in the Search Bar > Right-click on the app > Select '''Run as administrator''.
- Now let's type the following commands. ATTENTION: Type the entire command on the first line > Press ENTER > Wait for the command to complete > Run the next command on the list.
net stop wuauserv
net stop bits
net stop cryptSvc
net stop msiserver
Ren C:\Windows\SoftwareDistribution SoftwareDistribution.old
Ren C:\Windows\System32\catroot2 Catroot2.old
net start wuauserv
net start cryptSvc
net start bits
net start msiserver
- This will force the system to download new files > When finished, restart your computer and see if the problem is resolved.