A140 schedule issue

Raguvaran Marimuthu 0 Reputation points
2026-09-13T15:53:13.8766667+00:00

I have try to schedule AZ140 exam last 4 days but I can't secluded,after filling my address I'm face unexpected error page only

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  1. Julian Sharp 43,066 Reputation points
    2026-09-13T16:56:00.8133333+00:00

    Are you seeing ERROR_VUE_WIDE_BLOCK in the URL when you try and schedule the exam?

    ERROR_VUE_WIDE_BLOCK is typically because your account has been blocked by Pearson Vue which normally happens because of multiple failed payments. You need to contact Pearson Vue support using the link on https://aka.ms/CertificationSupport to get the block lifted.

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  2. AI answer

    2026-09-13T15:53:29.5833333+00:00

    This issue is typically handled by the exam delivery provider after the Microsoft Learn profile hands off scheduling to Pearson VUE.

    Since the error appears after entering address details and reaching the transfer/scheduling stage, use this path:

    1. Verify the Learn profile legal name matches the legal ID exactly. If the legal name is missing or does not match, the exam cannot be taken.
    2. Try scheduling again from the certification or exam details page, then continue through the Learn profile flow until redirected to Pearson VUE.
    3. If the same unexpected error appears after the address/submit step, contact Pearson VUE Support for exam appointment and scheduling issues.
    4. If the problem may be tied to a previous failed payment or locked scheduling account, ask Pearson VUE to check whether the account is locked and unlock it if needed.
    5. If this is a discounted or offer-based exam and scheduling still fails, Microsoft Certification Support can also assist.

    Relevant scheduling facts:

    • Certification exams can be scheduled no more than 90 days in advance.
    • A maximum of two Microsoft Certification exams can be scheduled at a time through Pearson VUE.
    • Exam appointments can be rescheduled or canceled from the Learn profile.
    • Reschedule or cancel at least 24 hours before the exam time, or the fee or voucher is forfeited.

    To reschedule or cancel from Learn profile:

    1. Sign in to the Learn profile.
    2. Open Profile from the avatar menu.
    3. Go to Credentials > Certifications.
    4. Find the exam appointment and select Cancel or Reschedule.
    5. Complete the change on the exam delivery provider site.
    AI-generated content may be incorrect. Read our transparency notes for more information.

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