A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data
Hello,
For Excel, eligible users normally see the Copilot button in the lower-right corner of the workbook. Please try the following:
- Confirm that Excel is signed in with the same work account as Word and PowerPoint.
- Test a blank workbook in Excel for the web using that account and also try with inPrivate/incognito window.
- Update the desktop Microsoft 365 apps to the latest available build.
- Refresh the license:
- Windows: File > Account > Update License
- Mac: Excel > About Microsoft Excel > More Info > Refresh License
See Microsoft’s troubleshooting article: How to find and enable a missing Copilot button.
For Teams, please clarify which Copilot experience you expect:
- Copilot Chat: This does not use the lower-right Office button. In Teams, select Apps, search for Copilot, and add or pin it. You can also test Copilot Chat at m365.cloud.microsoft/chat. If the app cannot be found or added in Teams, the administrator should check whether the Copilot app is allowed and pinned through the applicable Teams app policies.
- Copilot in a Teams chat or meeting: Microsoft states that this experience requires both Microsoft 365 and a Microsoft Copilot license. In a supported chat, Copilot appears in the upper-right corner. During a supported meeting or call, it appears in the meeting controls. See Welcome to Copilot in Microsoft Teams.
- Administrators can review the applicable Teams access and pinning controls here: Pin Microsoft Copilot Chat in Microsoft 365 apps.
Please reply with:
- The exact Copilot label shown on the Microsoft 365 home page.
- Your operating system and the Excel and Teams versions.
- Whether Copilot appears in Excel for the web.
- Whether you mean Copilot Chat or Copilot inside Teams chats and meetings.
You may also share screenshots, but please mask email addresses, tenant IDs, and other personal information.