We can't find your camera Check to be sure it's connected and installed properly, that it isn't being blockec by antivirus software, and that your camera drivers are up to date. If there's a physical switch or button for the camera on your PC, make sure

Hi, good day!

To help narrow down the cause

1. When was the last time it worked properly?
2. Have you made any changes to your computer?
3. Do you use a built-in or external camera?
4. What is the exact make and model of your computer?

Press Windows key+R to open Run then type: msinfo32

Press Enter

Please take a screenshot of the System Information window and post it in your next response.

Note: Don't include any personal information or sensitive data as Microsoft Q&A is a public forum.

Try doing a hard reset:

1. Shut down the laptop completely.
2. Disconnect the charger.
3. Remove any connected USB devices or accessories.
4. If your laptop has a removable battery, take it out.
5. Press and hold the power button for about 30–60 seconds to drain any remaining power.
6. Put the battery back in (if you removed it).
7. Plug the charger back in.
8. Turn the laptop on again.

I look forward to your update and am willing to collaborate with you until we resolve the issue. Keep me posted by clicking "Add comment" below.